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CIO

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Job Description - CIO

The Opportunity
CHIEF INFORMATION OFFICER (CIO)
Site based - North west

Position Summary
An exciting opportunity for a strategic and forward-thinking Chief Information Officer (CIO) to join a fast-paced, high-growth business operating at scale across the retail and services sector. This executive role will lead the development and execution of the company’s technology strategy, driving innovation, operational excellence, and digital transformation across a multi-site environment.

Key Responsibilities:
Key Responsibilities
  • Technology Strategy: Define and implement a future-ready IT roadmap aligned with business goals.
  • Digital Transformation: Lead the integration of advanced technologies to enhance customer experience and operational efficiency.
  • Infrastructure & Systems: Ensure robust, scalable, and secure IT infrastructure across all locations.
  • Data & Analytics: Build enterprise-wide data capabilities, including governance, platforms, and analytics.
  • Cybersecurity: Develop and maintain a strong cybersecurity framework to protect systems and data.
  • Leadership & Culture: Build and lead a high-performing technology team, fostering innovation and continuous improvement.
  • Vendor Management: Manage key technology partners and service providers to ensure quality and value.
  • Executive Collaboration: Work closely with senior leadership to identify and deliver technology-driven business opportunities.

The Person:

Key Leadership Attributes

  • Enterprise IT & Multi-Site Expertise: Proven success in designing and leading technology strategy across complex, multi-location retail or service environments, ensuring integration, scalability, and operational excellence.
  • Entrepreneurial & Strategic Mindset: Thrives in fast-paced, founder-led or high-growth businesses, balancing long-term vision with hands-on execution.
  • Data & Technology Leadership: Strong track record in building and scaling enterprise data strategies, platforms, and governance frameworks.
  • Team Builder & People Leader: Skilled in developing, mentoring, and leading high-performing technology and data teams.
  • Agile, Visionary & Collaborative: Comfortable navigating ambiguity, driving innovation, and building strong cross-functional relationships to align technology with business goals.


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