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Claims Administrator

Job Description - Claims Administrator

An experienced Support Administrator is required to join a leading Independent Global Loss Adjusters where you will join a fabulous team, working together fully supporting each other whilst working alongside the Field Loss Adjusting and Management Team.

You will be responsible for providing administrative support to the Claims team handling a mixture or Property & Liability (Personal Injury) losses through to settlement throughout the UK and Europe.

Key responsibilities:

• Ensuring data is accurately input in order to achieve high standards of quality and management information.

• Diary management

• Booking and arranging appointments

• Dealing with external queries

• Liaising with Field Loss Adjusters as and when required

• Running, checking and analysing management reports

• Attending client review meetings.

• Liaise with Brokers and Insurers

• Carry out other general administration tasks as and when required.

About you:

  • Exceptional communication skills and experience as well as excellent organisational skills with a strong focus on quality
  • The ability to forge and develop strong relationships both internally and externally.
  • Experience working within a Customer Services/Insurance related role - ideally within an Insurance Claims environment.
  • Thrive in a high-pressured working environment.
  • Have strong working knowledge of MS Office applications, particularly Word, Excel, Outlook and PowerPoint. Advanced Excel knowledge would be advantageous.
  • Be happy to work from an office base within a Team environment.

Salary and Benefits:

• Competitive Annual Basic Salary

• Hours are Monday to Friday 9.00am-5.00pm

• 25 days holiday per annum plus bank holidays

• Healthcare Scheme

• Pension - 8% Employer, 2% Employee

• Life Assurance

• Health Insurance

Support towards Industry qualifications and full support towards career development

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