Claims Business Analyst

Claims Business Analyst (Fixed Term - 2 Years)
Commercial Transformation Programme

We have an exciting opportunity for an experienced Senior Business Analyst to join a Transformation Programme on a 2-year Fixed Term Contract. In this pivotal role, you'll help shape and implement a new target operating model for the Commercial Insurance business and its systems.

Key responsibilities for the Claims Business Analyst:

• Support the scoping and delivery of change initiatives within the Transformation Programme using the Business Analysis Framework

• Elicit, define, and manage business requirements with end-to-end traceability

• Collaborate with stakeholders to gain consensus and support change control and prioritisation processes

• Assist in solution development, system testing, user acceptance testing, and implementation
• Process mapping utilising BPMN2

• Participate in retrospectives and lessons learned to drive continuous improvement
• Utilise Jira and Confluence to manage tasks in Agile methodology

About You
We're looking for a dynamic and experienced Business Analyst who thrives in a fast-paced, collaborative environment.

Essential Skills & Experience for the Claims Business Analyst:

• Proven experience in Business Analysis, particularly within Fleet, Motor or General Insurance Claims

• Strong background in both Agile and Waterfall methodologies

• Ability to elicit and document requirements using various techniques

• Skilled in creating Epics and User Stories using Confluence and Jira

• Knowledge of Use Cases, Value Streams, Personas, BPMN and data modelling

• Excellent stakeholder management and influencing skills

• Flexible, agile mindset with strong problem-solving ability

Our Client offers a competitive benefits package and the chance to grow your career in a supportive, forward-thinking environment.

Apply today and make a real impact through transformational change.