Claims Director - Construction

We are recruiting on behalf of a leading global insurance organisation. They are seeking a Construction Claims Manager to join their London office. This is a senior role, dealing with complex, high-value, and often international construction losses, with a focus on Employers' Liability (EL), Public Liability (PL), and Contractors' All Risk (CAR) insurance.

As Construction Claims Manager, you will be deployed on the most complex cases, providing technical expertise and supporting clients through challenging claims. Responsibilities include:

• Managing complex construction claims (EL, PL, CAR) from notification to settlement

• Acting as senior point of contact for clients on high-value and sensitive matters

• Negotiating with insurers and other stakeholders to achieve resolution

• Providing technical claims advice and ensuring clients are kept fully informed

• Producing accurate reports and maintaining claims records

• Supporting colleagues by sharing specialist knowledge and expertise

• Strong experience handling construction-related claims, including EL, PL, and CAR

• Background in insurance or legal claims handling

• ACII qualification (or working towards) desirable

• Familiarity with CLASS and ECF systems an advantage

• Strong communication, negotiation, and organisational skills

• Able to manage a busy caseload with accuracy and attention to detail

This is an opportunity to step into a senior claims position where you will:

• Work on interesting and challenging international claims

• Have greater autonomy and responsibility in your work

• Play a key role in supporting clients on high-profile cases

• Access a clear pathway to management and leadership within a global organisation

• Competitive salary

• 25 days annual leave (plus bank holidays), with option to buy additional leave

• Defined contribution pension with employer contribution

• Life insurance (4x salary, with option to increase)

• Income protection (50% of salary, with option to increase)

• Health cash plan or private medical insurance

• Share incentive schemes and employee stock purchase plan

• Volunteering leave and discounted gym membership

• Season ticket loan and a wide range of lifestyle and family benefits