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Claims Handler

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Job Description - Claims Handler

Job Title: Commercial Claims Handler
  • Location: Morley, Leeds (On-site with 1 day WFH flexibility)
  • Salary: £30,000 - £32,000 per annum
  • Employment Type: Full-time, Permanent
About the Company

Time Recruitment is hiring on behalf of a respected insurance brokerage. We are committed to creating an inclusive and diverse workplace that values professionalism, initiative, and delivering a high standard of service.

About the Role

We are seeking an experienced Commercial Claims Handler to join our busy and growing claims team in Morley. This is an exciting opportunity for someone with a solid background in property and liability claims, who is ready to take on a varied caseload and work closely with clients and insurers.

Key Responsibilities
  • Handle a range of commercial claims, primarily EL/PL, property, and motor
  • Conduct desktop investigations and attend site visits when required
  • Maintain an efficient diary system and chase claims progress as needed
  • Liaise with clients, insurers, and internal teams to provide updates and resolve queries
  • Produce claims reports and management information (MI)
  • Present claims information to clients and attend meetings when required
  • Ensure complex claims are managed in line with company procedures
  • Keep personal CPD up to date and maintain a strong working knowledge of Acturis
Requirements
  • Solid experience in property and liability claims handling
  • Strong understanding of insurance law, policy wording, and current case law
  • Excellent investigation and analytical skills
  • Confident communicator with good written and verbal skills
  • Highly organised with strong time management
  • Cert CII or working towards (preferred)
  • Familiarity with Acturis (desirable) and Microsoft Office tools
Benefits
  • Casual dress code
  • Company pension
  • Free on-site parking
  • Flexible working (1 day WFH per week)
  • Supportive team environment
Application Process

If you meet the requirements and are interested in joining our team, please apply now. We value diversity and welcome applications from all qualified individuals.

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