C

Claims Handler

icon building Company : Certain Advantage
icon briefcase Job Type : Full Time
icon geo-alt Glasgow, Lanarkshire

Number of Applicants

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Job Description - Claims Handler

Legal Claims Handler – Glasgow – Salary £25,000 – 30,000 p/a

Are you an experienced Claims Handler or Paralegal looking for a new challenge?
Do you want to join a growing firm, based in Glasgow?
Are you eager to develop your experience within the Personal Injury sector?

We’re partnering with a dynamic and fast-growing legal firm, specialising in personal injury claims. They’re actively seeking a Paralegal or Claims Handler with ambition, organisation, and great people skills to support the claims team and grow professionally into managing a portfolio of pursuer injury cases. This is a fantastic opportunity to join a growing practice, focussed on client care and excellence. You will receive full training and support from a collaborative team daily!

This is a full-time, permanent role, working core business hours Monday – Friday. This role will follow a hybrid working model and have a salary available of up to £30,000 p/a depending on experience.

Are you who we are looking for?
  • You have excellent communication, negotiation and objection-handling skills
  • You possess strong organisational abilities and high attention to detail
  • You are confident using Microsoft Office and case management systems
  • You are a proactive and professional individual, who is ready to grow your career in personal injury law
  • You enjoy developing your profile (and that of the firm) in the legal field
  • You have excellent time and diary management skills

What is the day to day like?
  • Managing first response calls and referrals from insurer partners and customers
  • Recording and tracking claim details via the Case Management System (CMS)
  • Providing advice on claim procedures and gather supporting evidence
  • Assisting with scanning and distributing mail and correspondence
  • Delivering exceptional client service and communication
  • Creating and maintaining cases in CMS and Excel
  • Conducting chaser calls to clients, medical providers and insurers
  • Supporting file requests and document preparation
  • Coordinating internally via Microsoft Teams and Outlook
  • Working toward handling your own portfolio of pursuer injury claims - pre-litigation and litigated
  • Meeting with clients and expert witnesses
  • Analysing evidence, legal research, and draft pleadings, statements and court documentation
  • Securing interim payments and arrange rehabilitation
  • Optimising settlement outcomes for clients who’ve faced traumatic experiences

Interested? If so, please send your CV to Chivonne Gray by applying below! Alternatively, please reach out to or call / for a confidential chat.
Original job Claims Handler posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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