Claims Lead - Property, Engineering, Cargo

Claims Lead - Property, Engineering, Cargo in City of London (EC1) | High Finance (UK) Limited Search Search These jobs were popular with other job seekers Coverage Specialist Property, Casualty and Crisis Management, London AON UK Ltd London Competitive 2 weeks ago Senior Claims Advocate – Worldwide Property AON UK Ltd London Competitive 2 weeks ago Claims Insight Manager High Finance (UK) Limited City of London (EC1) Negotiable 2 weeks ago Claims Adjuster Avencia Consulting Services The City, City of London (EC3), EC3M 3AZ Negotiable 1 month ago Senior Broker AON UK Ltd London Competitive 2 weeks ago Claims Adjuster Avencia Consulting Services City of London (EC1) £45000 - £50000 per annum 1 week ago Broker Support Employment Specialists London £45000 - £55000 per annum 2 days ago Underwriter Avencia Consulting Services The City, City of London (EC3), EC2N 4BQ Negotiable 6 days ago Senior Claims Handler Gallagher The City, City of London (EC3), EC3V 9LJ Competitive 2 weeks ago Insurer Relationship Manager Employment Specialists Chelmsford (CM1) £50000 - £60000 per annum 3 days ago Coverage Specialist Property, Casualty and Crisis Management, London AON UK Ltd London Competitive 2 weeks ago Senior Claims Advocate – Worldwide Property AON UK Ltd London Competitive 2 weeks ago Claims Insight Manager High Finance (UK) Limited City of London (EC1) Negotiable 2 weeks ago Claims Adjuster Avencia Consulting Services The City, City of London (EC3), EC3M 3AZ Negotiable 1 month ago Senior Broker AON UK Ltd London Competitive 2 weeks ago Claims Adjuster Avencia Consulting Services City of London (EC1) £45000 - £50000 per annum 1 week ago Broker Support Employment Specialists London £45000 - £55000 per annum 2 days ago Underwriter Avencia Consulting Services The City, City of London (EC3), EC2N 4BQ Negotiable 6 days ago Senior Claims Handler Gallagher The City, City of London (EC3), EC3V 9LJ Competitive 2 weeks ago Insurer Relationship Manager Employment Specialists Chelmsford (CM1) £50000 - £60000 per annum 3 days ago Claims Lead - Property, Engineering, Cargo High Finance (UK) Limited View Profile City of London (EC1) Permanent Published: 3 weeks ago Negotiable Claims Lead - Property, Engineering, Cargo High Finance (UK) Limited New Vacancy - Claims Lead Insurer City of London I am currently partnered with a leading Insurer who are seeking a Claims Lead to join the business and steer the small Claims team of three. This role will be handling Claims within Property, BI, Marine Cargo, CAR (All Risks), Engineering, Casualty and more from multiple jurisdictions including the UK, Europe, Middle East, Africa and more. My client is seeking a Claims professional with 10+ years experience, and ideally 2/3+ years mentoring/managing a team as this will be a leadership position. International experience is desired, not essential. Key Responsibilities Lead and manage the claims team to deliver an efficient, high-quality front-line service, using client feedback to drive continuous improvements in customer satisfaction. Oversee claims handling, cost control, and recovery processes in line with agreed targets and service standards, improving efficiency and reducing costs. Review and approve claims payments and settlements within delegated authority limits. Provide technical guidance on complex and high-value claims. Manage relationships with outsourced service providers, ensuring consistent delivery of high-quality service to policyholders. Develop and produce regular management information reports for senior leadership. Analyse claims data to assess individual client histories and identify trends and patterns across portfolios. Contribute to management meetings by providing insights on claims trends, large losses, and operational performance to support decision-making. Maintain accurate claims records and ensure compliance with all relevant regulatory, legal, and internal governance requirements, supporting audits where required. Collaborate with brokers, adjusters, co-insurers, and internal stakeholders to resolve complex claims and inform strategic decisions. Drive the development and enhancement of claims systems and processes, promoting best practice across the team. Set clear objectives for team members, monitor performance against KPIs, and provide ongoing coaching and feedback. Establish and deliver training and mentoring programmes to strengthen technical expertise and support career development. Undertake additional duties as reasonably required to meet business needs. Skills & Experience: Minimum of 10 years' experience in claims, including at least 3 years in a leadership role. Demonstrated experience managing and developing a claims team, including performance oversight and process improvement. Strong organisational skills with the ability to manage multiple priorities effectively. Expertise in Cargo and Property & Casualty claims, with a solid understanding of regulatory and compliance frameworks. Proficiency in claims management systems and Microsoft Office. Excellent communication and interpersonal skills, with experience engaging with clients, brokers, stakeholders, and regulators. In Short Industry Insurance Founded 2002 Location London (also Singapore & Hong Kong) Company size 0 - 49 Making moves in insurance recruitment HFG is a specialist Insurance recruitment consultancy working
exclusively with talent throughout the General Insurance, Life Insurance,
Re-Insurance, Broking and Lloyd’s markets. We have over 20 years’ experience
placing actuaries into a broad range of opportunities into the UK and
international markets from our London, Singapore and Hong Kong offices. What is important to you, is important to us. As a
recruitment consultancy at the heart of the insurance industry, our world
simply does not exist without candidates. It is our job to ensure we have
contacts in every sector of the industry and at every level to ensure we are
able to help our candidates regardless of expertise or level of experience. We take a long-term relationship approach and are very
happy to spend time with individuals talking about long term plans and
providing advice to ensure they are working towards a career objective. Our commitment to the environment. Our
clients can’t stop people printing out the CVs we send them – it’s a fact. We
still use a paper CV when we interview people. It’s such a waste and no matter
how hard we try to curb this habit, paper CVs still get used. So can we
break this vicious cycle? We doubt we can any time soon, however we can try and
redress the balance a little. ​ As of
2019, for every placement we make, HFG will donate two trees to One Tree Planted to help give something back to the environment. Each year, HFG hope to plant enough trees to print
between 2m and 2.5m CVs!​ Similar Claims Lead Jobs Popular with Other Job Seekers Coverage Specialist Property, Casualty and Crisis Management, London AON UK Ltd London Competitive 2 weeks ago Senior Claims Advocate – Worldwide Property AON UK Ltd London Competitive 2 weeks ago Claims Insight Manager High Finance (UK) Limited City of London (EC1) Negotiable 2 weeks ago Claims Adjuster Avencia Consulting Services The City, City of London (EC3), EC3M 3AZ Negotiable 1 month ago Senior Broker AON UK Ltd London Competitive 2 weeks ago Claims Adjuster Avencia Consulting Services City of London (EC1) £45000 - £50000 per annum 1 week ago Broker Support Employment Specialists London £45000 - £55000 per annum 2 days ago Underwriter Avencia Consulting Services The City, City of London (EC3), EC2N 4BQ Negotiable 6 days ago Senior Claims Handler Gallagher The City, City of London (EC3), EC3V 9LJ Competitive 2 weeks ago Insurer Relationship Manager Employment Specialists Chelmsford (CM1) £50000 - £60000 per annum 3 days ago Lead Engineering jobs Lead Engineering jobs in City Of London Engineering jobs Engineering jobs in City Of London Management jobs Management jobs in City Of London Jobs in City Of London Engineer jobs Electrical Engineering jobs Engineer Electrical jobs Lead Tech jobs Lead Design Engineer jobs Lead Control Systems Engineer jobs Lead Technician jobs Engineering Leader jobs Engineering Lead jobs Lead Generation jobs Lead Engineer jobs Lead Electrical Engineer jobs Manufacturing Engineering jobs Engineering Coordinator jobs Automotive Engineering jobs Get hired. Find success. Totaljobs Jobseekers Recruiters Download The Stepstone Group UK Ltd © 2026