Claims Specialist - Insurance

Claims Specialist - Insurance

Central Bristol | Hybrid Working (3 days office, 2 days home)

£26,000 + Bonus up to 20% + Excellent Benefits

Full Time | 35 Hours per Week | Monday to Friday

Join a Leading Insurance Team

Are you an experienced Claims Handler, Claims Assessor, or Insurance Professional looking for your next challenge?

We're recruiting for a Claims Specialist to join a successful and well-established insurance business in Bristol. Working within a supportive team environment, you'll manage claims from start to finish, ensuring customers receive a fair, efficient, and professional service throughout their journey.

This is an excellent opportunity for someone with insurance claims experience who enjoys problem-solving, decision-making, and delivering outstanding customer outcomes.

The Role

As a Claims Specialist, you'll be responsible for managing a varied caseload of insurance claims from initial notification through to final settlement.

Key responsibilities include:

Managing claims throughout the full lifecycle

Reviewing information and assessing claims against policy terms and guidelines

Making fair and accurate decisions while maintaining regulatory compliance

Keeping customers informed throughout the claims process

Liaising with third parties and relevant professionals when required

Investigating and resolving customer queries and complaints

Maintaining accurate case records and documentation

Ensuring compliance with FCA regulations and data protection requirements

About You

We're interested in hearing from candidates with:

Previous experience in a Claims Handler, Claims Assessor, Claims Specialist or similar insurance claims role

A strong understanding of insurance claims processes and procedures

Excellent attention to detail and analytical skills

Strong written and verbal communication skills

The ability to manage competing priorities effectively

A positive, customer-focused approach

Confidence making decisions and working independently

What's in It for You?

Hybrid working (3 days office / 2 days home)
Up to 20% discretionary bonus
25 days holiday plus Bank Holidays
Additional birthday leave
Contributory pension scheme (up to 12%)
Private medical insurance after probation
Retail, fitness and lifestyle discounts
Regular social events and team activities
Modern Bristol office with excellent transport links
Please click on apply or call Lucy at the Pertemps Bristol branch
Only candidates based in UK and eligible to work in UK are allowed