Job Description - Classic Parts and Technical Advisor
Classic Car Parts & Technical Advisor
Surrey Nr Caterham £30,000 Monday–Friday, 8:30am–5:30pm No weekends
Do you know your way around an old car?
Perhaps you’re a competent home mechanic who has spent years tinkering with classics. Maybe you currently work in a dealership or parts department and would like to do something a little more interesting. Or perhaps you’re a younger car enthusiast looking for an opportunity to turn that knowledge and enthusiasm into a career.
We’re working with a well-established specialist in the classic car sector that operates a large and successful online parts business.
They’re looking for someone to join their team in a role that sits somewhere between parts, technical support and customer service.
And importantly, this is not a target-driven sales job.
Most orders arrive through the company's online shop, so your role will be helping customers with technical and parts enquiries, taking orders from trade customers and those who prefer to order over the phone, and sorting out the occasional issue with deliveries or orders.
You'll be dealing with people who are genuinely interested in their cars, so being able to understand what they're talking about is important.
What we're looking for
You don't necessarily need years of motor-trade experience.
You do need a genuine interest in cars and a good mechanical understanding of how they work — ideally older or classic cars.
You could be:
* A classic car enthusiast and competent DIY mechanic
* An experienced Parts Advisor looking for something different
* A Technician or Mechanic who'd like to come off the tools
* Someone from a dealership who'd prefer a specialist environment
* A younger enthusiast with excellent customer service and IT skills who's keen to learn
You'll also need to be comfortable speaking with customers by phone and email, have good general IT skills and be able to pick up new systems quickly.
The package
Starting salary: £30,000 Hours: Monday–Friday, 8:30am–5:30pm Weekends: None Holiday: 20 days + Bank Holidays Benefits: Company pension and death-in-service cover
If you're the sort of person who can talk to a customer about an old car, understand what they're trying to achieve and help them find the right part or solution, we'd love to hear from you.
No hard sell. No sales targets. No weekends. Just classic cars, parts and helping customers who share your interest Only candidates based in UK and eligible to work in UK are allowed
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