Cleaning Operative

Cleaning Operative

Location: Derwentside IRC, Consett, County Durham, DH8 6QY

Salary: £26,663.57 plus excellent benefits

Schedule: 40 hours per week, Monday to Friday, 9:00am – 5:30pm

Ready to impact a better future?

As a Cleaning Operative in our AASC team, you'll provide high-quality cleaning services across a geographical area, helping to maintain safe, clean, and welcoming accommodation for service users. Your work will directly support the wellbeing of people who rely on our services every day.

Our work touches lives, and this role is a great example of that. By ensuring properties are maintained to a high standard, you'll create a positive impact on communities, support health and safety, and help us deliver trusted services that make a difference. You'll work as part of a supportive team focused on care, pride, and creating impactful solutions for the future.

What you’ll do as a Cleaning Operative

• Complete allocated cleaning tasks to the required standard within agreed timescales.


• Ensure properties are safe and suitable for service users while carrying out cleaning activities.


• Use cleaning equipment, materials and personal protective equipment (PPE) correctly and safely.


• Check relevant property information before attending sites and report any health and safety concerns or defects.


• Remove and dispose of waste responsibly, following approved processes and recycling where possible.


• Support colleagues across different geographical areas when required and assist with inventory delivery, assembly and removal.

Does this sound like you?

• Previous cleaning experience in domestic, residential or large accommodation settings would be beneficial.


• Able to work independently and manage your time effectively while maintaining high standards.


• Comfortable using information technology (IT) systems and updating records accurately.


• Strong verbal and written communication skills in English.


• Willing and able to travel within the region and occasionally across the UK, with a valid driving licence.

What we offer

• 22 days’ holiday plus bank holidays 


• Up to 6% contributory pension scheme


• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.


• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service


• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel


• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity


• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting and checks:

DBS Clearance and Counter Terrorism Check (CTC) clearance required. Serco Civil Government is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and Home Office approval.

Let’s impact a better future, together. Apply today.

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.


• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact [email protected].

Let’s impact a better future, together. Apply today.

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