Cleaning Team Leader

The Workplace Team Leader (WPTL) is a pivotal role in the delivery of service for our client’s prestigious site. You must take full responsibility and lead the cleaning provision.

You will be responsible for managing a team of up to 10 cleaning operatives, this includes being the first point of contact for any or all employee concerns. Therefore, the ability to build strong working relationships is vital to this role. You will also have your own specification to clean the building.

You will be responsible for completing site specific documentation and undertake weekly audits on behalf of the cleaning service.

Key Attributes

• A positive company image
  is always portrayed by the cleaning team
  
• Work flexibly across the
  shifts to provide support to the team
  
• To ensure essential weekly
  documents are completed on site
  
• To apply positive
  communication to plan your week and minimise the effect of absences or
  changes to the team
  
• Control, monitor and
  manage materials and consumables. Submit orders where appropriate within a
  timely manner
  
• Undertake any other
  reasonable managers requests in line with the role specification
  
• Liaise and support
  colleagues to create flexible working relationships
  
• Ensure equipment and
  cleaning area is kept clean, tidy and in good working condition
  
•  Report machinery faults and replacements
  immediately to Workplace Services Manager
  

Client Engagement

• To liaise with client and
  monitor site delivery, ensuring regular and appropriate communication.
  
• Client complaints and
  concerns are investigated and rectified swiftly. Escalate to Workplace
  Services Manager where required.
  

Team Engagement

• Maintain high standards of
  conduct and performance for both you and across the cleaning team
  
• To plan cover across
  shifts when necessary, communicating effectively with the team and stating
  the requirements of the cover
  
• To ensure staffing levels
  are always maintained when supporting sickness at short notice
  
• To support the recruitment
  process within Johnsons’ delivery management team
  
• To complete new starter
  documentation and share with your Workplace Services Manager
  

Requirements

Shift and schedule

• The role may require you to undertake greater hours than the contracted amount.
  
• Monday to Friday -
  07:30am to 15:30pm. Ability to cover shifts over a 24 hour period
  required.
  

Benefits

• Company
  pension
  
• Employee
  discount
  
• Life
  insurance
  
• Medical
  Cash back scheme