Client Account Coordinator

A close knit, entrepreneurial and collaborative business based in the Cotswold’s are seeking a forward thinking, client focused and detail oriented Client Account Executive to join their growing team on a full time, permanent basis with the opportunity for hybrid working. Supporting the founder of the business you will work closely with an experienced team to help with all administrative and client focused aspects of the business. The successful candidate will have a proven track record of working in client focused roles, ideally within rapidly growing businesses alongside have a broad administrative background. You must have strong communication and administrative skills alongside being a team player and have a flexible approach to work.

Day to day duties include:

• Managing of the CRM system, Utilising AI to conduct detail reports for their clients
• Analyse data to report on trends and present back to clients where needed
• Handle all queries from clients, ensuring their SLA’s are adhered to.
• Set up new clients on their system and helping them through the onboarding process
• Support with invoicing and payment collection, handling any billing queries
• Ad hoc project and administrative support

The successful candidate will have worked in a similar role, such as Account Executive, Client Relationship Coordinator or broader Administration/Coordinator roles, ideally from within the Technology or similar industries. You will have strong IT skills, be advanced with MS packages including Excel and have high levels of service delivery.

Due to the location of this role, it is recommended that the successful candidate has access to a car. The company do offer hybrid working once training is completed.

If this is of interest then apply now! You can also call Matt @ Katie Bard on 0121_633_4443 to find out more information. Katie Bard is an equal opportunity employer and will handle your application in line with GDPR guidelines. Katie Bard is a recruitment agency.