Client Account Manager

Your new company
A well-established UK-based manufacturer is seeking a Client Account Manager to join its growing team.
They are looking to appoint a proactive, detail-oriented individual who can manage the organisation's biggest client.
Your new role
You will be the key liaison between clients, designers, suppliers, and internal teams. You'll manage the full project lifecycle-from technical design reviews and site surveys to installation and post-project evaluation-ensuring timely delivery, budget control, and client satisfaction.
Key Responsibilities

Liaising with client to understand requirements/specifications.
Preparing quotations, including collating costs, contracting with suppliers and upload to in-house system for review and authorisation.
Review any unsuccessful quotes with Business Ops Director to understand reasons, identify improvements on how we can improve .
On receipt of POs, raise Sales Order and issue POs to suppliers.
Chase progress updates from suppliers on goods in manufacture and liaise with Logistics for confirmed delivery dates, for communication to the restaurant.
Arrange and attend site surveys
Ensure works are booked in promptly on receipt of order, chasing progress and completion updates, and close off for invoicing .
Work with accounts team to resolve any outstanding invoices where required.
Continuous review of Pronett stats and report monthly to Business Ops Director.
Management of stock/portal stock levels, liaising with the warehouse for monthly stock counts, ensuring levels are current and accurate. Ensure adjustments are made for goods in/out and monitoring of stand-in model movements/location.
Any reported quality issues to be flagged to Senior Project Manager for support on resolution actions.

Meet with client monthly to discuss feedback, upcoming projects, forecast information, etc to share with the wider team.
Reporting on product date, spend, etc when required.

What you'll need to succeed

Strong communication and organisational skills.
Proficient in project management tools and CRM systems.
Comfortable with site visits and client-facing responsibilities.
A proactive, solutions-driven mindset.
ACCESS TO OWN TRANSPORT IS ESSENTIAL What you'll get in return

Join a respected and growing company with a strong reputation in the industry.
Enjoy a collaborative and supportive team culture.
Competitive salary and benefits package to include a 4.5 day working week.What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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