Client & Market Development Executive Manager - 12 month FTC

Are you ready to take a leading role in shaping and growing strategic client relationships on a global scale? An exciting opportunity has arisen for a Client & Market Development Executive Manager to join a high-performing team at one of the world’s leading international law firms.

In this dynamic role, you will manage a portfolio of key global clients, drive forward client development initiatives, and be at the forefront of enhancing client experience through strategic planning, business intelligence, and collaborative execution.

What you’ll do:

• Client Relationship Management:
  Own and manage relationships with a portfolio of Global Strategic Clients, overseeing client development plans and ensuring consistent engagement across global teams.
• Lead Generation & Opportunity Spotting:
  Identify and pursue revenue opportunities by leveraging client intelligence, market insights, and firm-wide capabilities.
• Strategic Pitch & Proposal Support:
  Work closely with pricing and pitch teams on panel RFPs and major cross-practice opportunities, ensuring tailored and competitive client solutions.
• Data-Driven Insights:
  Analyse financial performance, prepare insightful reports, and recommend actionable strategies to improve profitability and client service.
• Client Feedback & Relationship Mapping:
  Facilitate feedback reviews, track actions, and help strengthen relationships through deeper engagement and responsiveness.
• Events & Inclusion Initiatives:
  Collaborate with global teams to design and deliver strategic events and inclusion-focused client initiatives that add real value.
• Best Practice & Innovation:
  Share successful strategies across client teams and contribute to broader initiatives within the firm’s client development programme.

What you’ll bring:

• Strong experience in a client development or account management role, ideally in a professional services or legal environment
• A strategic mindset with proven ability to drive client engagement and revenue growth
• Exceptional communication, stakeholder management, and analytical skills
• A collaborative and proactive approach with a "client first" attitude
• Ability to thrive in a global, fast-paced, and inclusive workplace

Why join us?

This is a unique opportunity to work at a truly global firm that combines deep local knowledge with international reach. You’ll be part of a collaborative and diverse team, where innovation is valued, and personal and professional growth is actively supported.

We offer hybrid working, a culture of inclusion, and the opportunity to shape how leading clients experience world-class legal services.

At Norfolk Capsey, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let us know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.