Client Campaign Specialist

• Annual Salary: £30,000-£35,000
• Location: Outskirts of Bath
• Job Type: Full-time, Hybrid (2-3 days in the office)

We are excited to be supporting a key client based on the outskirts of Bath, who are seeking a Campaign Executive to join their Client Services team.

This role is ideal for someone with a strong background in client-facing roles, project management, and digital marketing expertise.

• Manage all aspects of successful campaign delivery for allocated clients, from proposals and recommendations to onboarding, project management, campaign/content design, delivery, reporting, and providing expert ongoing recommendations/insights.
• Maximise revenue efficiently and within set timeframes, overseeing editorial and marketing operations teams to ensure quality and adherence to deadlines.
• Provide exceptional client-facing customer service through regular and proactive calls, emails, and occasional face-to-face meetings (some travel may be required).
• Collaborate with clients to design and deliver a range of campaigns, including content creation, email marketing, webinars, online events, editorial features, video, and lead nurturing.
• Regularly review campaign performance against expectations, working with other teams (sales, editorial, production) to improve results or communicate successes to the customer.
• Review client satisfaction and retention in partnership with the sales team, identifying opportunities to create further value for clients.
• Utilise project management, CRM, campaign delivery, metrics reporting, AI tools, and other systems to coordinate, communicate, design, and deliver.
• Manage commercial or product projects or other business initiatives as opportunities arise.

• Passion for collaboration and teamwork, managing successful working relationships with clients and sales professionals.
• Clear, effective communication skills and a confident, persuasive manner.
• Highly organised, able to manage multiple concurrent projects and tasks.
• Thrives in a dynamic, fast-paced environment with a variety of daily tasks and problem-solving.
• Self-motivated with high energy, drive, and initiative.
• Professionalism, integrity, and courtesy with both internal and external stakeholders.
• Good analytical and data interpretation skills for reviewing campaign performance.
• Tech-savvy – quick to learn new digital tools and systems.
• At least 2 years working in a professional client-facing environment, ideally within services, marketing, software, publishing, scientific, or related business.
• Experience in a project management or coordination role.
• A degree or equivalent within science, marketing, or a business-related subject.
• Desirable: Experience using CRM, marketing, or management tools such as Hubspot, Monday.com, Salesforce.

• Hybrid working: 2-3 days in the office
• Access to private health cover, health cash plans, pension, and shopping discount clubs
• Opportunity to work in a dynamic, fast-paced environment
• Professional development and career advancement opportunities