Client Care Executive

About Leigh Day

We are a top 100 law firm committed to claimant-only cases, ensuring that individuals have the same access to justice as the UK Government and large corporations. We’re not afraid to take on difficult and challenging cases involving medical negligence, serious personal injuries, discrimination in the workplace, defective products and human rights abuses in this country and overseas.

About the team

The New Client Enquiries team sits within the Medical Negligence department and is responsible for triaging new enquiries from potential claimants.

About the role

An exciting opportunity to join our Medical Negligence Triage Team within the Medical Negligence Department. This is a busy and varied role dealing with all aspects of the new enquires process and working closely with Fee Earners to achieve the best outcomes for clients from their first contact with Leigh Day.

You should have strong organisational skills along with the ability to prioritise your workload and the ability to work within a team environment with a strong commitment to client care.

Previous experience in a medically orientated environment is an advantage but not essential, as is the ability to deal with complex, sensitive issues in a compassionate and empathetic way.

Interviews will be carried out on a rolling basis, so please submit your application as early as possible in order to be considered.

Commitment to Equality, Diversity, and Inclusion

Leigh Day is committed to the principles of equality, diversity, and inclusion. We value the diversity of our colleagues, our clients and the third parties with whom we work. We seek to create an environment where everyone feels included and valued for their unique characteristics, skills and abilities and supported in their needs and responsibilities.

Employee benefits

• Hybrid working (typically 2 days from home for a full-time worker)
• 29 days annual leave (excluding public holidays)
• Enhanced pension contributions, life assurance 4 x salary, healthcare cash plan
• Subsidised gym/ sports team membership up to 50% off, cycle to work scheme
• Enhanced maternity & paternity pay
• Free breakfasts & lunch every day