Client Director, GTS

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

Global Trade Solutions vision is to ‘connect the world through trade’ by bringing the future of trade to our clients through Global Trade Solutions. Trade is changing, clients need us more than ever, and new models and capabilities are needed to compete. For our customers, we need to remain committed to being strategic partners, global connectors, and innovative problem solvers to help businesses and economies grow.

We are currently seeking an experienced individual to join this team in the role of Client Director.

The Client Director reports to the Head of Client Management within MME and is responsible for looking after a portfolio of Receivables Finance clients (but will expand to include elements of day-to-day management of trade facilities), managing their facilities with us and ensuring all risks presented are mitigated whilst also identifying opportunities to grow their business with us.

In this role, you will:

• Act as the face of the bank, positioning HSBC as the key GTS provider, establishing new client relationships and strengthening existing ones
• Assist in establishing new business relationships and strengthening existing ones, whilst ensuring fair outcomes for all types of customers
• Assist in the communication of new products, propositions and relevant market information to customers
• Proactively identifying sales opportunities and develop these opportunities and support plans and strategies to generate new business, as well as increasing revenue for existing ones, in order to achieve asset growth, sales or revenue targets
• Collaborate with internal stakeholders, which may include relationship managers and product specialists, to maximise cross-selling opportunities for the bank
• Protect the bank's reputation and ensuring an acceptable risk profile, whilst deepening your understanding of the client through credit and customer due diligence reviews

To be successful in this role you should meet the following requirements:

• Ability to interact with business customers at a senior and strategic level.
• Working knowledge of GTS services, products and techniques.
• Detailed knowledge of Financial Crime Risk and Credit Risk including techniques to mitigate risk
• Knowledge of Commercial banking’s proposition and product capabilities
• Excellent interpersonal skills and ability to build strong working relationships with both internal and external stakeholders.
• Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations.
• Excellent level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues.

​​​​​​​The base location for this role is Worthing operating a Hybrid working pattern.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500