Client Executive - Mid-Market (Energy)

Looking for your next challenge in a fast-paced, people-focused role – where your work genuinely makes a difference? 

 
We’re growing our Mid-Market Consultancy team and looking for a confident, proactive Client Executive to help us deliver smart energy solutions to businesses across the UK. 

Whether you’re already in the energy industry or bring strong experience from a customer service, operations or support role, this is your chance to step into a role where your organisation, communication and problem-solving skills will have real impact – every single day. 

Working alongside a Client Manager, you’ll support a portfolio of mid-market clients, keeping things running smoothly behind the scenes while playing a key part in delivering the exceptional service we’re known for. 

What you'll be doing 

• Supporting a Client Manager with day-to-day service delivery across a set portfolio 

Supporting a Client Manager with day-to-day service delivery across a set portfolio 

• Handling client and supplier queries, tracking them through to resolution 

Handling client and supplier queries, tracking them through to resolution 

• Keeping client site lists accurate and up to date – and making sure our internal teams are too 

Keeping client site lists accurate and up to date – and making sure our internal teams are too 

• Setting up clients on internal systems and ensuring LOAs (Letters of Authority) are valid 

Setting up clients on internal systems and ensuring LOAs (Letters of Authority) are valid 

• Issuing reporting packs and tender documents in line with agreed timelines 

Issuing reporting packs and tender documents in line with agreed timelines 

• Booking and tracking renewals across all services 

Booking and tracking renewals across all services 

• Helping to keep everything running like clockwork 

Helping to keep everything running like clockwork 

What we’re looking for 

• Someone who’s highly organised and confident juggling multiple tasks 

Someone who’s highly organised and confident juggling multiple tasks 

• A clear, proactive communicator – across phone, Teams and email 

A clear, proactive communicator – across phone, Teams and email 

• A team player who’s also happy to take ownership and get things done 

A team player who’s also happy to take ownership and get things done 

• Someone who thrives in a fast-paced environment and enjoys problem-solving 

Someone who thrives in a fast-paced environment and enjoys problem-solving 

• Customer service and admin experience are essential 

Customer service and admin experience are essential 

• Energy industry experience is a bonus – but not essential if you’ve got the right mindset 

Energy industry experience is a bonus – but not essential if you’ve got the right mindset 

Why join us? 

We’re a consultancy with a conscience – supporting our clients to make better, more sustainable energy decisions as part of the global transition to Net Zero.  

Join a trusted, international team that’s recognised as a ‘Very Good’ place to work by Best Companies. 

You’ll enjoy hybrid working with two days a week in our Leicester HQ, along with a clear learning and development pathway, wellbeing support, and opportunities for internal progression. All within a collaborative, close-knit team that’s passionate about what we do – and how we do it. 

The details 

• Location: Hybrid – 2 days/week in our Leicester office 

Location: Hybrid – 2 days/week in our Leicester office 

• Contract: Permanent, full-time 

Contract: Permanent, full-time 

• Salary: £24,600  

Salary: £24,600  

Think this sounds like a great fit? 
We’d love to hear from you. Apply now and take the next step in a role where your work genuinely makes a difference – every single day. 

Committed to Inclusion and Diversity   

The Consultus International Group is committed to fostering an inclusive workplace where individuals from all backgrounds are valued. We encourage suitable applications from a diverse array of talent. For more information about our Disability Confident Commitment, please visit www.consultus.com/careers. Unfortunately, because we are unable to offer VISA sponsorship for this position, all applicants must be eligible to work in the UK.    

We may close applications early if we receive a high volume of interest.    

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