Client Experience Administrator - GRADUATE ROLE

Would you like to work with a company that will nurture your talents and help you strive towards your career goals? This award winning multi location professional services company, with offices close to Nottingham, are looking for a recent graduate to join their team as a Client Experience Administrator. You will have the opportunity to follow a quick and a progressive career path and as well as working in a vibrant environment you will receive outstanding benefits such as: 25 days holiday + Bank rising to 30 days with each year of service, generous pension, income protection, season ticket loan and many more.

Please note that you must drive for this position due to location

Responsibilities:

• Manage relationships with senior staff members you will be their first point of contact on any queries and benefit from years of first hand industry knowledge.
• Prepare client pack and documents for meetings ensure that all client information is up to date prior to meetings and ensure senior staff are kept up to date.
• Provide clients with updates throughout the process providing the highest level of customer service to ensure that they are happy.
• Research companies to obtain information on clients prior to meeting.
• Input client information into systems and act upon tasks quickly and within company guidelines.
• Scanning and uploading client information on the inhouse company systems.
• Ensure the clients details are up to date and are fully compliant.
• Scan and archive files.
• Any other ad hoc duties such a reception cover

Skill Requirements:

• Educated to a degree level.
• Able to build relationships with ease.
• Organised and able to work to strict deadlines.
• Honest hardworking and keen to learn.
• Great attention to detail with high standards.