Client Manager

Company : Tn Recruits

Job Description - Client Manager

Client Relationship Manager – Tunbridge Wells – £40,000 + Uncapped Bonus!

Exceptional career growth with unlimited earning potential!

Forward-thinking, supportive team with an outstanding office culture!

We are looking for a proactive and personable Client Relationship Manager to join a high-performing team in Tunbridge Wells. In this integral position, you will be responsible for ensuring top-tier service delivery to your client base, managing both new and long-standing partnerships. You'll act as the primary liaison for client communications, combining remote and office-based work with the occasional on-site visit.

Main Duties Include:

Guiding new clients through their initial setup and collecting essential documentation
Cultivating lasting client relationships and expanding your client portfolio
Acting as the go-to contact for all customer-related concerns and communications
Ensuring CRM records are precise and up to date
Managing incoming client enquiries with confidence and professionalism
Coordinating health and safety inspections when necessary

Key Requirements:

Minimum of 3 years’ experience in a similar Client or Account Management capacity
Preferably holding, or currently working towards, the CII Level 4 Diploma

Highly Beneficial:

Demonstrated commercial insight and awareness
Prior exposure to HR or Health & Safety sales would be a plus
Strong communication and relationship-building skills
Detail-oriented with exceptional organisational capability
Confident using CRM software and Microsoft Office tools
Motivated to continue personal and professional development

What’s on Offer:

£40,000 base salary + performance-related bonus (realistic OTE ~£70,000)
Complimentary on-site parking
Employer pension contributions and access to private health insurance
33 days of annual leave, inclusive of Bank Holidays, plus an additional 3 days off over the Christmas period
A full suite of company benefits

Seize this incredible career opportunity – reach out to Jo today to find out more!

In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.

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Client Manager

Job Description - Client Manager

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