Client Marketing Consultant (Professional Services)- UK

Who are we?

At Popmenu, where we are redefining how restaurants engage with technology. From powerful marketing tools to integrated online ordering, we’re building deeper, more strategic partnerships with our clients. As we expand our presence in the UK, we are looking for a dedicated Client Marketing Consultant to leverage Popmenu’s professional services and help our partners achieve their marketing goals.

The Client Marketing Consultant will act as a trusted advisor, providing restaurant marketing and growth expertise to our clients. You will manage the marketing project relationship with independent restaurant owners and offer tailored solutions to meet their unique challenges. This role involves a balance of partnr relationship management (25% capacity) and marketing project management (75% capacity), necessitating research and an understanding of local trends to provide innovative and effective marketing strategies.

Key Responsibilities:

• Partner Engagement: Establish strong, consultative relationships with UK restaurant owners and serve as the primary project lead for marketing engagements. Collaborate with partners to grasp their business needs, oversee onboarding, and ensure clear, proactive communication throughout project lifecycles.
• Project Management: Manage a portfolio of UK partners and lead the delivery of marketing projects focused on measurable outcomes and long-term retention. Define project scope, timelines, and success metrics while ensuring alignment across internal teams and partner communications. Maintain project workflows, re-engaging non-responsive partners and managing escalations professionally.
• Campaign Execution: Develop and implement integrated marketing campaigns utilizing a mix of channels such as email, SMS, and paid media. Collaborate with the content team to create assets that support brand strategies. Analyze performance and optimize campaigns based on data-informed insights.
• Consulting on Technology: Create resources that help partners maximize the value of Popmenu’s marketing tools. Provide insights on how features impact customer engagement and revenue growth, and stay updated on trends that can enhance our partners' marketing efforts.

• 2+ years of experience in marketing or account management, preferably in the SaaS or hospitality sectors.
• Exceptional customer service and accountability skills, with a knack for conflict resolution.
• Proficient problem-solver who can navigate situations with limited information.
• Experience in crafting and executing marketing campaigns to meet diverse partner objectives.
• Strong communication skills, both written and verbal, with the ability to clearly articulate value propositions to various stakeholders.
• Highly organized, proactive, and capable of managing competing priorities.
• A strong commitment to Popmenu’s mission of empowering independent restaurants.
• A Bachelor’s Degree or equivalent experience is required.

What We’re Serving:

At Popmenu, you’ll join a mission-driven company that’s reshaping the future of restaurants.

We offer:

• Visible Growth and Development: There is no way to avoid personal growth in a start-up! We keep innovating and improving and our team members keep growing across the UK.
• The chance to make a measurable impact on both Popmenu’s growth and the success of our clients.
• Clear career progression opportunities, including paths into leadership as we expand across the UK.
• Competitive commission structure and recognition for high performance.