Client Onboarding Executive

Client Onboarding Executive

• Annual Salary: Up to £30,000pa (Depending on Experience)
• Location: Guildford
• Job Type: Full-time (Office Based Role initially, with hybrid flexibility after training)

Join our Residential Property Department in Guildford as a Client Onboarding Executive, focusing on client due diligence (CDD) and anti-money laundering (AML) procedures. This role is ideal for someone with a keen eye for detail, a deep understanding of regulatory requirements, and a commitment to maintaining high compliance standards while building strong client relationships.

Day-to-day of the role:

• Perform in-depth CDD and AML checks on new and existing clients to assess their risk profiles.
• Ensure that client documentation and information are accurate and up to date.
• Investigate and analyse client backgrounds, business activities, and ownership structures.
• Identify and escalate any high-risk or suspicious client profiles to the AML compliance team.
• Implement and enforce AML policies, procedures, and controls in accordance with UK regulations.
• Work directly with the Residential Property team to enhance onboarding processes.
• Monitor and report any unusual transactions or activities that may indicate potential money laundering or fraud.
• Stay updated with evolving AML regulations and implement necessary changes in the client onboarding process.
• Build and maintain strong relationships with clients, ensuring a positive onboarding experience.
• Communicate CDD and AML requirements to clients and guide them through the process.
• Address client inquiries and concerns related to CDD and AML.
• Maintain accurate records of all CDD and AML activities, ensuring they are easily accessible for audits and reporting.
• Prepare reports on CDD and AML compliance for senior management and the AML team as required.

Required Skills & Qualifications:

• Bachelor’s degree.
• Proven experience in client onboarding, CDD, and AML within the legal services sector.
• Strong understanding of CDD and AML procedures.
• Excellent client care skills.
• Analytical mindset with the ability to identify and resolve complex legal issues.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively within a team.
• Strong organizational skills and attention to detail.
• Adherence to regulatory and compliance procedures at all times.

Desirable Skills:

• Experience with Practice Evolve or other practice management systems.
• Familiarity with Practical Law and LexisNexis.

Benefits:

• A competitive salary and annual salary review each April
• Bonus scheme
• 5% employer pension contribution
• Life assurance
• Private medical cover
• 25 days holiday plus bank holidays
• Flexible/hybrid working (upon agreement with line manager and subject to successful completion of probation)
• Regular socials events
• Performance appraisal/review twice a year
• Career Development Plans
• Study Support and study leave

To apply for the Client Onboarding Executive position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.