Client Relationship Advisor - Lettings

Our client is at the heart of Prime Central London’s property market, delivering an exceptional lettings experience rooted in insight, service, and results.

As a boutique agency with a sharp focus on quality over quantity, they offer lettings professionals the opportunity to work with discerning clients, premium properties, and a team that values professionalism and personal growth. With a reputation built on trust and discretion, our client empowers its team to build long-lasting relationships, achieve outstanding results, and thrive in one of the most competitive markets in the world.

The Role:

As a Lettings Advisor, you will play a key role in delivering a seamless and tailored lettings experience for both landlords and tenants. You’ll be working with a portfolio of exceptional properties and a client base that expects nothing short of excellence. This role requires a polished communicator who thrives in a fast-paced, high-expectation environment and is passionate about Prime Central London property.

Key Responsibilities:

• Manage the end-to-end lettings process, from valuation through to move-in
• Build and maintain trusted relationships with landlords, tenants and relocation agents
• Conduct viewings with confidence and market expertise
• Negotiate tenancy terms and secure deals with a focus on value and discretion
• Stay informed on market trends, rental values, and compliance requirements
• Liaise with the property management team to ensure a smooth tenant onboarding
• Represent the brand with professionalism, knowledge and integrity

About You:

• Proven track record in residential lettings, ideally within Prime Central London
• Outstanding interpersonal and negotiation skills
• Driven, well-organised and detail-oriented
• Calm under pressure with the ability to adapt to different client personalities
• Up-to-date knowledge of lettings legislation and compliance
• ARLA qualification (or willingness to work towards it) preferred

The Client

• Work with a highly respected brand and premium portfolio
• Be part of a close-knit, supportive team that values excellence and initiative
• Focus on quality service, not volume-driven targets
• Opportunities for career development and professional growth