Client Relationship Manager

West Malling / Hybrid | £25,4000 + Career Development + Unmatched Culture

INTERVIEWING NOW!

Are you ready to take the next exciting step in your career within financial services?

If you’re passionate about client service, have a knack for organisation, and are looking to work somewhere that truly values your growth, this could be your opportunity.

They're looking for an enthusiastic Client Relationship Manager who thrives in a fast-paced, people-focused environment. You’ll play a pivotal role in supporting an exceptional team of mortgage brokers—ensuring every client journey is smooth, efficient, and memorable. This is more than just an admin job — it’s a launchpad for your career in finance.

Why You'll Love This Role:
• Hybrid Working – Enjoy the perfect balance between office collaboration and working from home.
• Clear Career Progression – From day one, you’ll be supported with structured development plans.
• A Truly Supportive Culture – Join a team that doesn’t just talk about values — they live and breathe them. Collaboration, continuous learning, and client excellence are at the heart of everything.
• Job Security & Stability – Be part of a growing, highly respected firm with a long-standing reputation in the financial services sector.
• Be Seen. Be Valued. Be Rewarded. – Your voice matters here. Whether it’s process improvement or team initiatives, your input will make a real impact.

Who They're Looking For:
This role suits someone who is:

• Proactive & Detail-Oriented – You go above and beyond to make sure no detail is missed and every client feels valued.
• CeMAP qualification desirable, or be prepared to gain qualification within 12-18 months
• Organised & Client-Focused – You’re the first point of contact and love making others feel supported and reassured.
• A Team Player – You thrive in a team that pulls together, shares wins, and supports each other to hit collective goals.
• A Natural Communicator – Whether on the phone or over email, you communicate with clarity, warmth, and confidence.
• Adaptable & Driven – You enjoy a dynamic environment and are open to change, learning, and continual improvement.

Experience in financial services, particularly within mortgages, lending, or broking, is a strong advantage, but not essential if you bring a positive attitude and strong administrative capabilities.

Your Future Starts Here
This is more than a job — it's a chance to become part of something meaningful. You'll be joining a company that puts people first, champions personal and professional development, and offers a future where your potential will be realised.

Sound like the next step for you?

Apply now or reach out for a confidential chat with Helen at ME Recruits to learn more about the culture, team, and what your first 6-12 months could look like.

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