Client Service Administrator

Company : Plus One Recruitment

Job Description - Client Service Administrator

Our client is a highly successful supplier of technical services to the financial services sector. Due to growth, they are now looking to recruit for a customer-focused administrator, to support their client's data requirements.

This position requires excellent communication abilities, attention to detail, and essential understanding and awareness of the importance of data privacy.

Key Responsibilities:

Responsible for managing one of the products/services we offer to our clients.
Responsible for communicating with our clients by videocall, phone and email and with their third party suppliers.
Being a friendly and professional contact point for our clients and their staff, communicating with stakeholders at all levels.
Performing daily/weekly/monthly data checks on data from clients and their third-party suppliers.
Checking data flows and quality of the data. Look for efficiencies and improvements that can be made to the products.
Produce timely and accurate Management Information for clients.
Analysing data where required by management, clients and stakeholders.
Support to clients and stakeholders through a helpdesk system and ad-hoc requests.

Key Skills & Experience Required:

Highly numerate with an A Level in maths being desirable (not a pre-requisite).
Familiarity with phone / video call etiquette and professional communication standards is essential.
Ability to communicate effectively both verbally and in writing at various levels.
Experience in data entry, reconciliation and ability to analyse data is desirable.
Strong problem-solving skills with the desire to provide superior customer service.
Proactive, with a can do and inquisitive attitude.
Self-motivated with the ability to work independently as well as part of a team.
Strong computing, PC and Internet literacy – Higher understanding of excel essential.
Ability to multi-task and shift priorities at short notice.
Live within a short commute of Kidlington, Oxfordshire.

If you feel that you have the skills and experience that our client is looking for, then please apply today for a fast response.

Original job Client Service Administrator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Client Service Administrator

Job Description - Client Service Administrator

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