Client Service Advisor

KC Group are seeking an enthusiastic and motivated individual with a passion for customer service to join a leading telecommunications provider based In the Solihull area.

Experience isn’t essential in this role, full training will be provided, however you must have strong IT skills and an excellent telephone manner. You will be working closely with account managers, providing first class customer service over the telephone and email.
 
Responsibilities as a Client Service Advisor:

• Handling inbound calls from customers.
• Providing technical and billing support.
• Supporting the wider team with administration duties.
• Processing orders on to the internal system.
• Providing customer focused and accurate solutions.
• Dealing with customer complaints where required.

 Requirements to be considered for the role of Client Service Advisor:

• Excellent communication skills written and verbally.
• Have a positive attitude towards learning.
• Good problem-solving skills.
• Excellent IT skills.

Key Information about the Client Service Advisor role Includes:

• Salary of £23-29k (DOE and skills)
• Permanent full-time role
• Company pension scheme
• Parking available 
• Development and progression opportunities 

For more Information on the role please contact Reiss Craythorne on . We would like to thank you for taking the time to apply for this vacancy. If you are not selected for this particular position, your CV will be kept on file and you may be contacted for other suitable roles in the future.