Client Services Director

Client Services Director - Social Care

Brook Street Social Care | Nationwide | Remote with Travel | Up to £100k OTE + Car Allowance

Shape the Future of Workforce Solutions in Social Care

Social Care is facing some of the most complex workforce challenges it has ever seen. At Brook Street Social Care, we're helping organisations across the UK attract, engage and retain the talent they need to deliver vital services and we're looking for a commercially driven Client Services Director to help lead that journey.

This is not a traditional recruitment sales role.

It's an opportunity to build strategic partnerships with some of the UK's leading care providers, influence workforce strategies at a senior level, and play a key role in the next phase of growth for a respected and established brand.

If you're someone who thrives on building relationships, spotting opportunities and creating solutions that make a real difference, we'd love to hear from you.

Why Join Us?

This is a high-impact, highly visible role where you'll have the autonomy to shape business development activity across a growing specialist division.

Working closely with senior leaders and operational teams, you'll identify opportunities to deliver workforce solutions at scale, helping clients solve complex staffing challenges while driving sustainable business growth.

You'll be joining an organisation that values consultative selling, market expertise and long-term partnerships over transactional sales activity.

What You'll Be Doing

You'll focus on developing and growing strategic partnerships across the Social Care sector, engaging with senior stakeholders to understand their workforce challenges and deliver tailored solutions.

Key aspects of the role include:

Identifying and securing new business opportunities across the Social Care landscape
Building relationships with executive leaders, procurement teams and key decision-makers
Managing opportunities from initial engagement through to contract award and implementation
Leading solution-led presentations, commercial discussions and client proposals
Supporting bids, tenders and large-scale workforce solutions opportunities
Working collaboratively with operational teams to maximise growth and service delivery
Using market insight and sector knowledge to identify emerging opportunities and drive business strategyWhat Success Looks Like

In this role, you'll be trusted to:

Win and convert new strategic partnerships
Develop long-term client relationships that generate sustainable growth
Increase market share across key Social Care sectors
Establish yourself as a trusted workforce solutions partner within the industry
Contribute directly to the continued growth of Brook Street Social CareAbout You

We're looking for a commercially minded relationship builder who enjoys operating at a strategic level and is motivated by creating lasting client partnerships.

You'll likely bring:

A successful track record in consultative business development, strategic sales or workforce solutions
Experience within Social Care, Healthcare, Housing, Public Sector or related environments
The ability to influence and engage senior stakeholders with confidence and credibility
Strong commercial acumen and negotiation skills
Experience managing complex sales cycles and high-value opportunities
A solutions-focused approach with a genuine interest in understanding client challenges
Excellent presentation, communication and stakeholder management skillsWe'd Particularly Love to Hear From You If You Have Experience In:

Social Care or Healthcare Recruitment
Workforce Solutions, MSP or Master Vendor environments
Housing Associations or Social Housing
Charitable and Third Sector organisations
Complex B2B business development and solution-selling rolesWhat's In It For You?

Competitive basic salary
Uncapped bonus potential
Car allowance
Remote and flexible working
Private healthcare
Employee discounts and wellbeing benefits
Ongoing learning and development opportunities
Clear progression pathways within a global organisation
The opportunity to work for one of the World's Most Ethical Companies®About Brook Street Social Care

Brook Street Social Care partners with organisations across the UK to deliver specialist workforce solutions that support vital services and improve lives.

We're passionate about helping our clients overcome workforce challenges and connecting talented people with meaningful careers. As we continue to grow, we're looking for ambitious individuals who want to make a genuine impact on both our business and the sector we serve.

Ready to help shape the future of workforce solutions in Social Care? Apply today and be part of a business that's making a difference where it matters most.

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Only candidates based in UK and eligible to work in UK are allowed