Client Success Manager

JOB TITLE - Client Success Representative

LOCATION - Bicester

SALARY - up to £28,000

THE BUSINESS - C4S Search are pleased to be working with a digital services company. They specialise in the design, development, and growth of market-leading digital products.

ABOUT THE CLIENT SUCCESS REPRESENTATIVE OPPORTUNITY

We are seeking an outgoing and customer-focused professional to assist with customer deployments and maintain strong relationships with our existing clients. In this role, you will engage with customers from diverse industries, ensuring they receive top-tier support and service.

Key Responsibilities:

• Act as the primary point of contact for customers, addressing their needs and ensuring smooth communication.
• Manage customer deployments, guiding them through the onboarding process and providing necessary support.
• Liaise between clients and the software development team, effectively channeling customer requirements.
• Demonstrate my clients’ app to customers, showcasing its features and benefits.
• Build and maintain strong relationships with clients through proactive account management.

Qualifications & Skills:

• Strong interpersonal and communication skills with a customer-first mindset.
• Experience in customer-facing roles, such as account management, sales, or support.
• Ability to manage multiple client relationships and work with cross-functional teams.
• Familiarity with software applications or tech products is a plus.