Client Support Executive

Working for a growing company with a fantastic culture, our client is seeking a Sales Support Coordinator to join the team on a full-time basis. It's a busy role and would suit someone with excellent customer service and administration skills, who enjoys speaking with customers (businesses) and providing an efficient and friendly service to the sales team.

Key responsibilities

• Managing incoming enquires via the website, email and telephone.
• Making calls to customers to acknowledge their request and build initial rapport.
• Managing the diaries of the Sales Team and booking in client visits at suitable times.
• Sending out confirmation emails to clients.
• Liaising with clients via email and telephone.
• Keeping accurate records on the CRM system
• Manage busy queries & orders mailbox
• Supporting the team with new and ongoing projects
• Coordinating schedules, paperwork, and communication between Clients and the sales team
• Managing product documentation
• Assisting with costing, reports, and legal documentation

Experience required

• Excellent written and verbal communication skills
• Prior experience in a customer service/sales advisor role would be ideal, but we are open to hearing from enthusiastic candidates without this experience
• Knowledge of Microsoft Office
• Team player
• Customer and service oriented
• Good organisational ability
• Good communication skills for internal and external contacts
• Positive reaction to working in a "deadline driven' environment

Immediate start available for this brand new role, that could ultimately progress into an Account Management position.