Clinic Assistant

Clinic Assistant

Who are we?

At Newmedica, we believe better sight changes lives.

We’re one of England’s top providers of NHS and Private ophthalmology services, delivering outpatient care, diagnostic testing, and advanced eye surgery to thousands of patients every year. With a growing network of specialist clinics across the UK, we’re on a mission to make world-class eye care more accessible for everyone — and we’re expanding rapidly.

We’re proud to be officially certified as a Great Place to Work®, based on independent feedback from our colleagues. This recognition reflects our commitment to creating an inclusive, collaborative, and empowering workplace where people can thrive.

Your Next Role: Clinic (Ophthalmic) Assistant

As a Clinic Assistant, you’ll play a vital part in every patient’s journey. You’ll welcome patients into our clinic, put them at ease, and guide them through important eye tests before they see our clinicians. You’ll learn how to use the latest diagnostic equipment, gain valuable knowledge about eye health, and help make sure each patient feels comfortable and reassured.

You’ll also support the smooth running of the clinic by helping with administrative tasks, such as updating patient records, answering calls, and preparing paperwork.

No two days are the same — it’s fast-paced, rewarding work where you’ll meet people from all walks of life and know you’re making a real difference.

The role will be across all of our Bristol sites: Aztec West, Clifton and Langford.

This is a fantastic opportunity to progress your skills within a clinical setting, or take the first step on a clinical career path. Being a Clinic Assistant is a great platform to potentially explore a further career in diagnostics (clinic) or theatre.

What We’re Looking For

This is an ideal role if you have:

• Experience working in a busy, customer-focused or service role (essential) —g. hospitality, retail, healthcare, or similar.


• A caring, positive attitude and enjoy helping people feel at ease.


• Good communication skills and a clear, confident telephone manner.


• The ability to work well as part of a supportive team.


• An excellent grasp of the English language both verbally and in written format


• Confidence using computer systems (Office 365 experience is helpful).

We’ll give you full training on our equipment, systems and processes, so you don’t need previous clinical experience — just the motivation to learn and grow!

What You’ll Get in Return

We know that great people make a great company, so we offer a comprehensive and supportive package, including:

• Competitive Salary: £25,396, increasing to £26,200 after probation. (Pro-rata)


• 25 days holiday + bank holidays (increasing with service)


• Company pension scheme


• Enhanced family leave and sick pay


• Employee Assistance Programme – 24/7 confidential support


• Perks & Discounts – from eyewear to retail savings


• Ongoing training and development opportunities

Be Part of Something Bigger

This is more than just a job — it’s a chance to grow your career in a forward-thinking, patient-first organisation that values your voice and invests in your future. If you’re ready to make a real difference and help transform eye care across the UK, we’d love to hear from you.

Apply now and take the next step in your career with Newmedica.

This role closes on 15 July 2025, with interviews from 16 July. However, we reserve the right to close the vacancy earlier if we receive a high volume of applications. If you are unavailable to interview during that week, we still encourage you to apply — we’ll do our best to arrange a suitable alternative date.

If you would like an informal chat about the opportunity or to request a full job description, please contact [email protected]

Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.

Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.