Clinical Director & CEO, TILEHOUSE COUNSELLING

Clinical Director: Tilehouse Counselling - May 2024

Responsible to: The trustees

Base Location: Tilehouse Counselling, Hitchin

Line Management: The role holder will be the CEO of the organisation. See organisational chart

Salary: £55,000 - £60,000 per annum (full-time equivalent).

Other benefits: Tilehouse Counselling makes employer pension contributions to the extentrequired by law.

Further details are available within our staff handbook.

Time: 3 days per week (negotiable - we are open to flexible working but would wantthe post holder to be in the office two days per week.

There is a requirement to lead the six-weekly full team/clinical meeting.

Annual Leave: 25 days plus 8 bank holidays per year (pro-rata for part-time employees). Anadditional day’s leave is awarded for every year of service, up to a maximumof 30 days annual leave.

Contact with: Operations Manager, counsellors, Finance & Admin Officer, AdministrationAssistant, trustees, volunteers, supporters, fundraisers & external agenciessuch a CAMHS.

Mission Statement: Tilehouse Counselling is commited to deliver low cost high quality

professional counselling for young people and adults in the North Herts area.

Job Summary

The post holder will provide oversight, management and development of the services of Tilehouse Counselling.Working in close partnership with our Operations Manager, external clinical supervisors, trustees, andclinical/administrative teams this is an exciting opportunity to take the charity forward. The ClinicalDirector will be expected to demonstrate collaborative leadership in this role.

Main Duties & Responsibilities:

• Providing clinical insight and direction in developing a future clinical strategy for TilehouseCounselling.


• Providing day to day clinical management, line management for the staff.


• Ensuring the necessary clinical policies, procedures, systems, and safeguarding practices arein place and adhered to (including management of clinical risk). This includes ensuringcompliance with ethical standards required by the BACP and other relevantprofessional/statutory bodies.


• To work with the Operations Manager to fundraise.


• To develop strong external links with other providers and to liaise with statutory mental healthand social care leaders in the area.


• Hold ultimate responsibility as CEO for health and safety, finance and Charity Commission compliance.

Person Specification

Qualfifcations:

• A professional counselling qualification and relevant professional training in clinicalsupervision training with an approved institution.


• Relevant & up to date safeguarding training (to at least level 3).


• Registration and accreditation with one of BACP/BPS/ACP/BPC/UKCP.


• Proven competency in working with children, young people, and adults.

Experience:

• Extensive training in and a minimum of 5 years’ experience working with children, youngpeople and adults in a counselling, health, social care or education settinng.


• Evidence of clinical supervision competence and experience, and of clinical governance andaudit.


• Experience of leadership and team management.


• Experience in the use of clinical outcome measures and other service impact indicators.


• Good understanding and experience of budget and resource planning.

Knowledge:

• The knowledge, skills and abilities required for this position are typically atained by arecognised qualification in counselling.


• Sound and demonstrable experience of counselling and psychotherapy theory andtherapeutic treatment options


• Awareness of cultural, gender and sexual diversity that may influence the experience of bothadults and young people.


• Comprehensive knowledge of legislation and guidance regarding children and young people.


• Advanced knowledge of clinical supervision theories and techniques, including knowledge ofongoing education, evaluation, performance standards, and ethical guidelines.


• Knowledge and solid experience of risk assessment and safeguarding, including how topromote best practice.

Skills & Abilities:

• Ability to support and encourage counsellors and contain their anxieties.


• Strong listening skills and an ability to motivate, lead and support team members.


• Commitment to ongoing learning and evidence based practice.


• Ability to work effectively in partnership with a range of different agencies and organisations.


• Ability to draft writen documents, which are clear, concise, and easy to understand by bothprofessionals and non-professionals.


• Ability to manage risk and safeguarding processes, including liaison, documentation andreporting protocols.


• Adherence to a professional code of ethics.


• Excellent time management & organisational skills, including ability to plan, prioritise, andmanage own workload.


• Good office IT/computer skills and knowledge.

Personal Qualities:

• Respectful, non-judgemental, and empathetic towards clients/colleagues.


• Demonstrates respect for confidentiality and boundaries.


• Sense of responsibility and commitment to organisational excellence.


• Resilient when dealing with sensitive and at times difficult situations.


• Flexible, proactive and an open atitude to work.

Other Requirements

• Eligible to work in the UK.


• Clear enhanced DBS

How to apply

Please contact Pam Firth (Interim Clinical Director) by an email via the button below request an application pack.