Clinical Operations Manager

Job Title: Clinical Operations Manager
Salary: £33,000–£40,000 (DOE)
Location: Office-based with hybrid working

Are you a dynamic leader with a passion for operational excellence and people development? Do you thrive in a fast-paced environment where your ideas and initiative can make a real impact?

A leading UK provider of Occupational Health services, is looking for a Clinical Operations Manager to lead and inspire a dedicated team. With over 300 clients across diverse sectors, they are committed to delivering high-quality, client-focused healthcare solutions.

As Clinical Operations Manager, you’ll be at the heart of our service delivery, responsible for:

Leading and developing the Clinical Operations Team
Managing client relationships and ensuring service excellence
Overseeing the OH software system and driving process improvements
Supporting business strategy and contributing to growth initiatives
Ensuring compliance, quality, and continuous improvement across operations

Person Specification

Essential Skills & Experience
Minimum 1 year in Operations Management and 2 years in Customer Service.
Strong Microsoft Office and Excel skills.
Experience in process optimisation, project management, and data analysis.
Leadership, conflict resolution, and change management capabilities.
Experience with Cority or similar OH software is desirable.
Understanding of GDPR and medical records compliance is desirable.

Personal Qualities

Organised, analytical, adaptable, and detail-oriented.
Strong communicator with a customer-focused mindset.
Holds a full, clean driving licence and access to a vehicle.

Employee Benefits
25 days holiday (pro rata)
Hybrid working
Life insurance, flu vaccination scheme
Health Shield (EAP, GP Anytime, SkinVision)
Retail and gym discounts

Please Note: A full, clean driving licence and access to a vehicle is required due to our office location.