Clinical Trainer

Clinic and Training Manager
Advanced Skin Clinic Central London
Full-Time | Up to £50,000 DOE Location: Fitzrovia, Central London

Contact: Sabrina Haynes 07734203105 | [email protected]

As Clinic and Training Manager, you'll work alongside the Operations Manager to ensure smooth day-to-day clinic operations. You'll lead the team, uphold high treatment standards, and ensure the client experience remains second to none. A key part of the role involves coaching and developing the team to deliver personalised, results-driven treatments.

Key Responsibilities

Clinic Operations

• Oversee daily clinical and front-of-house operations

• Manage bookings, team rotas, and performance using systems

• Ensure compliance with health and safety and legal standards

• Collaborate with marketing to optimise clinic occupancy and visibility

Team Leadership and Training

• Train and support Aestheticians on protocols

• Conduct regular performance reviews and tailor training plans

• Maintain HR files, training logs, and certification records

• Foster a culture of excellence, accountability, and learning

Treatment Quality and Innovation

• Monitor treatment standards and client outcomes

• Audit and update treatment protocols as needed

• Research and recommend new products or technologies

• Coordinate servicing of clinic equipment

Financial and Administrative Oversight

• Oversee professional stock control and usage

• Analyse clinic reports and CRM data to spot opportunities

• Manage incentives and support growth targets

• Work with Finance and Operations Managers to track revenue margins

Client Experience

• Promote a five-star client journey

• Address client issues professionally and efficiently

• Build rapport with VIP and long-standing clients

• Support marketing and client retention initiatives

Candidate Profile

• Proven experience managing a clinic, spa, or beauty/aesthetics team

• Strong knowledge of advanced skincare treatments

• Excellent communication, leadership, and training skills

• Confident using clinic systems and data to inform decisions

• Highly organised, reliable, and results-driven

• Positive, professional, and approachable

Important Information

• UK-based applicants only

• Right to work in the UK required no sponsorship available

• Only candidates with relevant experience will be contacted

To apply or find out more:
Sabrina Haynes
07734203105
[email protected]