Cluster Housekeeping Manager

Cluster Housekeeping Manager

The Kensington Collection

Part of the MCR Property Group

Location: Kensington & Knightsbridge, London
Salary: £35,000–£40,000 per annum
Job Type: Full Time | Permanent

About Us

The Kensington Collection, part of the MCR Property Group, is a portfolio of boutique hotels and serviced apartments located in the heart of Kensington and Knightsbridge.

Our portfolio includes:

* Ashburn Hotel

* Ashburn Apartments

* Claverley Court Apartments

* Chesham Court Apartments

We are looking for an experienced, hands-on Cluster Housekeeping Manager to lead our housekeeping operations across all four properties.

Key Responsibilities

* Lead and support the housekeeping teams across all four sites.

* Ensure guest rooms, apartments and public areas are maintained to the highest standards.

* Conduct daily room inspections and quality checks.

* Manage staff rotas, training and performance.

* Monitor linen, guest amenities and housekeeping stock levels.

* Work closely with Reception and Maintenance to ensure rooms are ready for guests.

* Handle guest feedback and continuously improve housekeeping standards.

* Ensure compliance with Health & Safety and company procedures.

What We're Looking For

* Previous experience as a Housekeeping Manager or Senior Housekeeping Supervisor.

* Strong leadership and organisational skills.

* Excellent attention to detail.

* Good communication and people management skills.

* Experience using a Hotel PMS (Guestline, Opera or similar preferred).

* Flexible approach to working across multiple properties.

What We Offer

* Competitive salary (£35,000–£40,000)

* 22 days annual leave plus Bank Holidays

* Additional holiday for long service (up to 25 days)

* Birthday leave

* Career development opportunities within the MCR Property Group

* Supportive and friendly working environment

If you're passionate about delivering exceptional housekeeping standards and would like to join a growing hospitality business, we'd love to hear from you
Only candidates based in UK and eligible to work in UK are allowed