Coaching & Development Trainer - Smart Solutions

About us 

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 55,000 customers nationwide.  

About the role 

Reporting to the Smart Solutions Sales Manager, the Coaching & Development Trainer is responsible for the training, development, and retention of the Smart Solutions sales team, based across the Leeds and Burnley offices. The role supports the department in achieving sales targets through the development of sales skills, capability, and product knowledge. 

Key Responsibilities 

• Ensure new recruits receive an excellent introduction to the business by delivering the induction programme in a dynamic and engaging way.  

• Provide on the job training for the Smart Solutions team in line with the post-induction training schedule.  

• Deliver regular refresher training and support additional training needs across the sales team.  

• Deliver structured and engaging one to one coaching that positively influences sales performance, ensuring all coaching activity is documented and followed up consistently.  

• Review training effectiveness, learner feedback, and best practice from across the business, working in partnership with the L&D Business Partner to enhance training programmes and ensure materials are current, consistent, and version controlled. 

• Maintain a strong understanding of telematics products, competitors, and the wider market, ensuring this knowledge is effectively communicated to the team.  

• Deliver and promote training on Motia Telematics Smart Solutions across the wider business, including fuel teams, Customer Support, and Admin, covering new products, services, and initiatives. 

• Liaise regularly with Sales Managers to review new starter progress and agree training and coaching objectives. 

• Comply with the DCC Code of Conduct and all relevant Group policies.  

• Attend quarterly L&D review meetings.  

• Travel regularly between the Leeds and Burnley offices to support the Smart Solutions teams, demonstrating flexibility in work location to meet business and team requirements. 

• Travel as required to support training and development needs across the wider business 

About You 

• Good standard of education preferably with a ‘C’ or equivalent in English and Maths. 

• Experience working in an office environment essential, preferably with Business to Business Telesales experience. 

• Supervisory skills would be advantageous. 

• Working knowledge of Microsoft Office packages – Word, Outlook and Excel. 

• Good communicator, both oral and presentation, with a professional confident manner and excellent customer service skills.  

• Accuracy and attention to detail with ability to organise and prioritize. 

• Resilience when working under pressure with a strong work ethic and reliability. 

• Ability to work well individually and as part of a team. 

• Target conscious and results driven. 

• Free parking available
• Basic salary - £34,300 per annum
• Bonus - £1,500 per annum
• 25 days annual leave plus bank holidays.
• An additional day annual leave for your birthday
• Holiday purchase scheme (up to 5 days)
• Sociable working hours, no weekends or evenings
• Fun, supportive working environment
• Pension
• 4 x salary life assurance