Colleague Experience Administrator

3-month contract position with a local authority

Summary

Responsibilities

• Develop a comprehensive understanding of the HR & OD function and the end-to-end colleague journey, including policies, terms and conditions, practices, and procedures.
  


• Deliver accurate and timely HR administration across all employee lifecycle processes, ensuring a high standard of customer service.
  


• Ensure all HR queries and transactions comply with relevant legislation, organisational policies, procedures, and SLA requirements.
  


• Process, maintain, and securely store employee data and records, ensuring data integrity and GDPR compliance at all times.
  


• Provide administrative support for Learning & Development activities, including training coordination and record management.
  


• Support recruitment and onboarding administration, including interview coordination, pre-employment checks, and induction processes.
  


• Triage, assess, and respond to HR queries, escalating complex or high-risk issues to the Colleague Experience Lead where appropriate.
  

Requirements