Our client is an Asset Finance specialist providing first class customer service. Due to growth they are looking to recruit an Collections Executive.
The successful Collections Executive, will play a critical role in delivering exceptional customer service, managing collections, and ensuring regulatory compliance throughout the life cycle of the customer journey. The ideal candidate will possess strong communication skills, a solutions-oriented mindset, and a commitment to upholding the highest standards of integrity and customer care.
You will;
* Serve as the first point of contact for customers, addressing queries and providing accurate information about motor finance products and services.
* Handle customer account management, including updates, payments, and resolving disputes in a timely and professional manner.
* Collaborate with internal departments to resolve customer issues effectively and efficiently.
This is an exciting opportunity to join a dynamic business during an exciting period of growth.
In the first instance please send your CV in confidence Only candidates based in UK and eligible to work in UK are allowed
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