Commercial Account Handler

Job title: Commercial Account Handler

Salary: £40,000

Location: Kent

PURPOSE OF ROLE

To provide broking and technical support within the Commercial department, ensuring accurate documentation and delivering timely, compliant service. The role is full-time and office-based, supporting customers with insurance advice and risk management.

RESPONSIBILITIES

• Negotiate terms with underwriters
• Handle and assist with commercial claims
• Produce accurate, compliant documentation
• Ensure adherence to internal procedures and FCA regulations
• Provide tailored insurance advice
• Maintain professional competence through training
• Carry out additional tasks as required

DAY-TO-DAY

• Liaise with customers to assess and meet insurance needs
• Prepare and issue policies, renewals, and endorsement
• Communicate with underwriters to secure terms
• Resolve customer queries efficiently
• Support claims by coordinating with insurers and clients
• Maintain professional and ethical standards

EXPERIENCE

• Knowledge of the insurance industry
• Understanding of liability and property insurance
• Previous experience in commercial insurance handling

SKILLS

• Strong written and verbal communication
• Proficient in Microsoft Office and digital tools
• Confident in client presentations
• Customer-focused with strong product-matching skills
• Analytical and detail oriented
• Professional with a responsible approach to information handling

If you have the relevant experience or know someone that does please contact me now on or email us at