Commercial Account Handler - Insurance sector

We're Hiring: Commercial Account Handler - Birmingham
?? Location: Birmingham | ?? Full-Time | ?? Department: Commercial

Are you a confident communicator with a solid background in commercial insurance? Do you enjoy building client relationships and delivering exceptional service, while keeping things sharp and compliant? If that sounds like your vibe - let’s talk.

What you’ll be doing:
You’ll be supporting our Commercial team, handling everything from new business to renewals, midterm adjustments, and client queries. You’ll liaise with insurers and brokers, provide sound risk management advice, and help our clients get the right cover, at the right time, for the right price.

Key responsibilities include:

• Managing client renewals, MTAs, and quotes with accuracy and efficiency
• Identifying cross-sell opportunities and supporting the growth of client portfolios
• Maintaining clear, compliant records using our internal systems
• Liaising with insurers and our internal Claims Team to resolve policy and claims queries
• Promoting the Adler Fairways brand and building relationships across the industry

What we’re looking for:
? 3+ years’ experience in general insurance
? A strong communicator who’s confident over the phone and in person
? Highly organised, target-driven, and solutions-focused
? Ideally Cert CII qualified or working towards it
? Solid working knowledge of commercial insurance and broking systems - Acturis experience a big plus

This is a brilliant opportunity to join a supportive team, develop your career, and make a real impact. We invest in our people and we’ll help you grow your skills and confidence as you go.

?? Interested or know someone who’d be a great fit? Apply now or tag them below - we’d love to hear from you!

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