Commercial Account Handler Junior - Mid Level

Commercial Account Handler (Junior to Mid-Level)
Location: Hybrid – Bedford office (Tuesdays to Thursdays on-site)
Salary: £24,000 – £30,000 DOE

About the Company
Our client is a respected, independent insurance broker with decades of industry experience and a strong track record for delivering tailored insurance solutions to a wide variety of clients, from private individuals to SMEs and mid-sized businesses. Now part of a larger investment group, the firm continues to operate with full independence, managing its own broking, budget and contracts. With a highly supportive team culture, excellent client retention, and a genuine commitment to development, this is an ideal environment for someone looking to build a long-term career in commercial insurance.

The Opportunity
This is a fantastic chance to develop your skills in a full-service broking role. Whether you're early in your insurance career or already have some commercial handling experience, you’ll be supported by experienced colleagues and exposed to a wide variety of risks and clients.
You'll work across a broad book of commercial business, from SMEs to specialist schemes, and play a key part in delivering excellent service throughout the policy lifecycle.

What You’ll Be Doing

• Supporting Account Handlers and Executives across renewals, MTAs and new business.
• Managing a varied client portfolio spanning property owners, PI, motor, liability and commercial combined.
• Assisting in preparing broking presentations and renewal reports.
• Handling client queries and building strong relationships.
• Using Acturis as the primary broking and CRM platform.
• Working in the office Tuesday to Thursday, with home-based flexibility on Mondays and Fridays.

What We’re Looking For

• Some previous experience in insurance (personal lines, commercial or general broking) is ideal, but not essential.
• Alternatively, a driven individual keen to build a career in commercial insurance, full training provided.
• A proactive attitude, with excellent communication skills and a willingness to learn.
• Ambition to gain professional qualifications – support will be provided towards Cert CII.
• Comfortable working with systems and confident using technology to manage workload.

Why Join This Team?

• Supportive and friendly team of 16 with long service and deep knowledge.
• Opportunity to grow within a stable and ambitious business.
• Study support towards Cert CII and ongoing learning.
• Hybrid working with a great work/life balance.
• Weekly team breakfasts and a collaborative office culture.
• 25 days holiday (plus bank holidays), increasing with service.
• Full Christmas shutdown (only one working day required – not taken from holiday).