Commercial Account Representative

Commercial Account Representative - Hybrid Working | Coventry Based

Ready to join a collaborative and purpose-led business that's making a tangible impact across the supply chain?

We're on the lookout for a detail-driven, customer-focused Commercial Account Representative to join a thriving team in a fast-paced B2B environment.

In this role, you'll be the vital link between clients and internal teams, supporting a portfolio of established customer accounts, ensuring operational efficiency, and delivering exceptional service every step of the way. From onboarding new clients to resolving issues and analysing data, no two days are the same.

What you'll be doing:

• Acting as first point of contact for your customer portfolio

• Managing orders, data accuracy and reporting

• Coordinating stock takes and credit requests

• Supporting Account Managers with day-to-day service delivery

• Spotting process improvements and driving customer satisfaction

We'd love to hear from you if you have:

• 1-3 years of experience in a customer service or commercial support role

• A proactive approach with exceptional organisational skills

• Confidence using systems (CRM/ERP knowledge a bonus)

• A passion for building strong relationships and solving problems

What's in it for you?

• Hybrid working - 2 days from home

• Free onsite parking

• Generous holiday allowance

• Cash back health scheme

• Onsite canteen

• Supportive team culture and real opportunities for development

This is a brilliant opportunity for someone looking to grow within a values-driven business that genuinely cares.