Commercial Administrator

Valeo Snackfoods is the combination of Kettle Foods, Tangerine, Big Bear and It’s All Good and is one of the UK’s top 100 grocery brands. It is headquartered in Norwich and Pontefract and employs over 2,000 people. Over the past few years, we have strengthened our portfolio to include the Metcalfe’s popcorn brand and Yellow Chips in Emmeloord, Netherlands. The business in the UK and Europe generates revenues of over £280 million.

Our brands include KETTLE® Chips, Metcalfe’s® popcorn, Foxes, Poppets, Barratt (Wham!, Fruit Salads, Black Jacks, Refreshers, Sherbet fountain, Dip Dab).

Commercial Administrator

Norwich based, Hybrid working with travel to site as needed

We are looking for a Commercial Administrator to provide administrative support to the commercial team, fulfilling customer requirements and completing documentation relating to the sale, promotion and development of Valeo Foods products.

The Commercial Administrator will co-ordinate and deliver a range of trade marketing services for the UK Sales team including product sampling, point-of-sale fulfilment and trade show administration. The role covers a range of commercial finance support duties, ensuring purchasing and invoicing accuracy and timely payments to customers.

• Responding promptly and effectively to requests for administrative support from the sales team via email, telephone and in-person
• Liaising with teams across the business, to ensure that all product, marketing and financial information provided to customers is accurate and up-to-date when responding to requests for product information. 
• Administration of invoices, the use of Excel spreadsheets to track and report monthly sales performance and the analysis of financial data to verify invoiced charges and rebates before payment.
• Improving the effectiveness of point-of-sale and promotional material through liaising with account managers, the Marketing department and managing UK point-of-sale storage and fulfilment to include maintaining and re-ordering stock when needed, purchase ordering and internal processing.
• As an integral member of the sales team the post holder will support the delivery of relevant trade shows and events by managing the relationship with the logistics company with regards to the storage, set up and take down of the stand, and ensuring that the required stock and resources are delivered as required.
• Administering the product sample process by handling and despatching samples on behalf of the UK Sales team and organising product storage and administering stock control.
• Handling Trade enquiries through monitoring and responding to enquiries from the website and mailbox, being the central point of contact for potential new customers and point of sale requests.

• Strong administration skills – organised, methodical and process orientated
• Good communicator at all levels
• Excellent problem-solving ability
• Quick and enthusiastic to learn new systems
• Able to manage work in a constantly changing environment
• High level of accountability, taking pride in owning actions and decisions
• Experience of working within a sales or administration function
• Able to effectively organise work and achieve deadlines
• Excellent customer service skills
• Good knowledge of Microsoft Excel, Outlook, Word & Powerpoint
• Confident user of commercial software including sales databases and financial systems
• Evidence of strong attention to detail
• Excellent verbal and numeracy skills

What we offer you in return

• Hybrid working
• Competitive Salary
• Excellent Career Opportunities
• Matched pension scheme
• Death in service
• Cycle to work scheme
• Retailer discount platform
• Staff discount 
• And plenty more