Commercial & Corporate Account Handler

A respected and growing insurance brokerage is seeking a skilled Commercial & Corporate Account Handler to join their team. This role is ideal for someone with a strong commercial background who is ready to take ownership of refining internal processes and delivering exceptional client service.

The Role:

This is a dual-purpose position. Initially, you will lead a review and redesign of the internal servicing process for Commercial and Corporate clients. Once approved, you’ll implement the new system to ensure that workflow is managed in a more efficient and proactive way.

Once the process is embedded, you will be responsible for the day-to-day handling of a portfolio of Commercial and Corporate clients, providing tailored insurance solutions, maintaining relationships, and identifying new opportunities for growth.

Key Responsibilities:

• Review and redefine internal processes to support efficient client servicing
• Provide high-quality advice, service, and policy administration
• Handle policy documents, endorsements, renewals, and mid-term adjustments
• Invoice premiums and manage credit control for allocated clients
• Identify opportunities for cross-selling and up-selling
• Support new business development where appropriate
• Maintain compliance with internal procedures and FCA regulations
• Ensure complaints are managed in line with company policy
• Work independently and collaboratively with the wider team

What We're Looking For:

• Minimum 2 years’ experience in a similar role within commercial or corporate insurance
• Strong product knowledge across relevant commercial lines
• Excellent communication and organisational skills
• Ability to work proactively and manage a varied workload
• Confident in using MS Office, Acturis, and OGI systems
• High attention to detail and accuracy
• Positive, team-oriented approach with a solutions-focused mindset

This is an excellent opportunity to make your mark in a business that values expertise, encourages innovation, and supports professional development.

Nashrock Insurance Recruitment is committed to considering candidates from a broad array of diverse experiences and backgrounds. We believe that diversity of thought, background, and experience drives innovation and success. We do not discriminate on the basis of race, ethnicity, gender, sexual orientation, disability, age, religion, or any other characteristic protected by applicable laws. By working with Nashrock Insurance Recruitment, you become part of a supportive and inclusive environment where diversity is not only embraced but celebrated.