Commercial Associate (£40k-£60k + Equity) at Series A fintech startup

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.
She will pick the best candidates from Jack's network

The next step is to speak to Jack.

Commercial Associate (Customer Success & Analytics)

Salary: £40k-£60k + Equity

Company Description: Series A fintech startup building payment intelligence

Job Description:
Join a high-caliber GTM team at the ground floor to fight financial crime and scams. You will own the customer success and analytics motion, transforming messy data into actionable insights for major global banks. This multifaceted role bridges the gap between customers, product development, and strategic expansion in a fast-moving environment.

Location: London, UK

Why this role is remarkable:

• Work directly with founders and a team of veterans from top-tier tech firms like Monzo, Palantir, and Wise.

• Build a customer success and analytics function from scratch at a well-funded startup with a pre-empted Series A.

• High-impact mission to secure trillions of annual payments and make trusted, seamless transactions the global default.

What you will do:

• Lead pilots and rollouts by analyzing usage data to uncover adoption patterns and guide client stakeholder decisions.

• Act as the voice of the customer, translating feedback into product priorities and recommending UI enhancements.

• Own end-to-face project management for bank partnerships, preparing concise proposals and reports that drive growth.

The ideal candidate:

• At least 2 years of experience in strategy, BizOps, or analytics at a consulting, tech, or finance firm.

• Advanced proficiency in Excel, slide design, and managing complex stakeholder relationships with clear storytelling.

• Entrepreneurial spirit with the ability to learn fast and operate independently without established resources or structure.

Who are Jack & Jill?

Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.

And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.

Next steps

Step 1. Visit our website.
Step 2. Click 'Talk to Jack'.
Step 3. Talk to Jack so he can understand your experience and ambitions.
Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role.
Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction.
Step 6. If not, Jack will find you excellent alternatives. All for free.

We never post fake jobs

This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.
Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.
We appreciate this can make them look a bit suspect, but there isn't much we can do about it.

Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.