Are you a commercially driven healthcare professional with a track record of driving sustainable business growth within CQC-regulated services?
Our client, a leading and rapidly growing provider of high-quality complex homecare services across London, is seeking an experienced Complex Care Commercial Manager to lead their strategic growth, commissioner relationships, and private clients.
This is a pivotal role where commercial acumen meets genuine purpose. You will work closely with Clinical Leads, Integrated Care Boards, Local Authorities, Case Managers, and private clients to expand person-centred complex care packages across the Greater London region.
Key Responsibilities
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Strategic Growth & Business Development: Identify and secure new complex care business opportunities across NHS ICBs, Local Authorities, Court of Protection Deputies, and private pay clients.
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Relationship Management: Build and maintain strong, trust-based partnerships with key stakeholders, commissioners, case managers, and discharge teams across London hospitals and care networks.
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Tendering & Bid Management: Lead the submission of high-quality bids, tenders, and framework applications, ensuring competitive pricing strategies while maintaining clinical excellence and profitability.
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Service Positioning: Collaborate with internal clinical and operational teams to align service capability with market demand for high-acuity packages (e.g., tracheostomy care, spinal injury, brain injury, and paediatric complex care).
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Commercial Strategy: Monitor market trends, competitor activity, and tariff structures to ensure service offerings remain competitive, high quality, and compliant with CQC standards.
About You
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Proven Track Record: Demonstrated experience in business development, commissioning, or commercial management within the UK healthcare sector (specifically complex care, domcare, or supported living).
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CQC Knowledge: Deep understanding of the CQC regulatory framework and the operational realities of delivering high-acuity care packages.
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Strong Network: Established connections with ICBs, local authority commissioners, or private case managers within London and the Home Counties is highly advantageous.
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Commercial Vision: Strong financial acumen with experience managing tenders, contract negotiations, and care package pricing.
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Purpose-Driven: A genuine passion for improving outcomes for individuals with complex care needs and ensuring quality is never compromised for growth.
What’s on Offer?
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Competitive base salary (£65k–£75k depending on experience)
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Lucrative bonus structure linked to growth metrics
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Hybrid working flexibility with London office base and field-based client visits
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Car allowance / travel support
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Comprehensive benefits package and clear career progression pathways
Experience in the sector is essential, please only apply if you meet the criteria Only candidates based in UK and eligible to work in UK are allowed
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