Commercial Service Advisor

Commercial Vehicle Service Advisor

Ashford, Kent

£30,000 Basic + Bonus (OTE £35,000)
Monday-Friday 8:30am-5:30pm
1-in-2 Saturdays 8:00am-12:00pm
Optional Overtime Available

We're working with a well-established commercial vehicle dealership looking to add an experienced Commercial Vehicle Service Advisor to its aftersales team.

This is a fantastic opportunity to join a busy, professional workshop supporting a fleet of heavy goods vehicles, working alongside manufacturer-trained technicians in a modern environment. The dealership has a strong focus on keeping customers on the road with efficient service and minimal downtime.

The Role

* Booking HGVs into the workshop for servicing, maintenance and repairs.

* Managing customer enquiries from start to finish.

* Preparing estimates and job cards.

* Liaising with technicians to keep customers updated.

* Ensuring an exceptional level of customer service throughout the repair process.

* Working closely with the parts department to maximise workshop efficiency.

What We're Looking For

* Previous experience as a Commercial Vehicle Service Advisor is preferred.

* Excellent customer service and communication skills.

* Ability to work in a fast-paced workshop environment.

* Good organisational skills and attention to detail.

* Experience within HGV or commercial vehicles would be a distinct advantage.

What's on Offer?

* £30,000 basic salary

* Bonus scheme taking earnings to around £35,000 OTE

* Optional overtime available

* Monday-Friday working with only 1-in-2 Saturday mornings

* Opportunity to join a respected commercial vehicle business with excellent manufacturer support and training.

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If you're an experienced Service Advisor looking to move into the commercial vehicle sector, or you're already working with HGVs and want to join a stable, professional employer, we'd love to hear from you.

Other Opportunities & Referral Scheme
If this role isn’t quite right but you’re looking for something else in the automotive sector, please get in touch — at ASI Automotive Recruitment we’re committed to finding the right opportunity for you. We also offer a £75 voucher referral reward if you recommend a vehicle technician who we successfully place.

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