Commis Server - W Lounge - W Edinburgh

POSITION SUMMARY

ABOUT W LOUNGE

W Lounge is W Edinburgh’s social hub for guests and locals alike. Open from 11am until late, W

Lounge showcases the best of Scottish produce in its food offering, complimented with

innovative beverage concepts. Situated on the 11th floor, the space offers unrivalled panoramic

view across the city, making it one of the most beautiful places in Edinburgh to work and

play. Whether guests are coming for a cup of coffee, a lunch meeting, a casual dinner or

cocktails, W Lounge is the perfect place to be.

ABOUT THE ROLE

Reporting to the W Lounge Manager, as Commis Server you will assist the department’s Servers

and Bartenders to ensure that our guests experience a seamless service. We are looking for

someone who is motivated, has an eye for detail, and would love to develop their hospitality

skills!

As Commis Server, key aspects of your role will include:

• Serve food courses and alcoholic beverages to guests

• Set tables to service standards

• Answer any questions on the menu selection

• Communicate with the kitchen regarding questions, length of wait, product availability,

meal requirements, allergies, dietary needs and special requests

• Check in with guests to ensure satisfaction with the food courses and beverages

• Maintain cleanliness of work areas, china, glass and silver throughout the day

• Restock items

• Follow health and safety guidelines and policies to report accidents and injuries

• Work as a team with the rest of the W Lounge team, supporting wherever necessary as

directed by your manager

Our ideal Commis Server is someone who has:

• Confidence interacting with guests

• Willingness to learn new skills and knowledge

• Prioritisation skills

• A positive mindset

• A genuine passion for working in hospitality

In return for your hard work, we give you:

• World class training and development, including leadership development

• Unlimited career opportunities (internationally and locally)

• Wellness and mental health programmes

• Discounted accommodation, food and beverage in over 9,000 hotels all over the world!

• Discounts for your friends and family

• Specially curated discounts in thousands of shops

ABOUT THE PROPERTY

W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital.

Behind a façade featuring a winding steel ribbon – reflecting the city’s festival spirit – this 12-

storey structure is the centerpiece of Edinburgh St James Quarter, incorporating retail, leisure

and entertainment facilities along with residential apartments.

This W hotel helps redefine the city’s hospitality landscape. Accordingly, it fuses the brand’s

signature amenities with modern design and W Happenings, highlighting what’s new in design,

fashion, music and culture.

Built in 2023, this new W hotel accommodates guests across 244 stylish guestrooms, including

45 suites. While staying here, guests benefit from the brand’s signature Whatever / Whenever

service philosophy.

A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails

and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities

are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an

AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.

If this sounds like the perfect role for you, apply to be our Commis Server today!