Communications and Engagement Specialist

The Communications and Engagement Specialist will develop and deliver effective communication strategies to enhance stakeholder engagement and promote organisational initiatives. This role in the not-for-profit sector is based in Manchester and requires expertise in crafting impactful messaging and campaigns.

Client Details

This opportunity is with a well-established, medium-sized organisation in the not-for-profit sector. The organisation is committed to creating positive change and delivering impactful services to its community.

Description

Develop and deliver high-quality, engaging communications across multiple channels, including print, digital, social media, web, film and in-person formats
Create clear, resident-focused content that explains complex and sensitive regeneration activity in an accessible way
Produce newsletters, letters, FAQs, project updates, briefings, media statements and web content, ensuring engagement outcomes are shared transparently
Maintain and regularly update project information across websites and digital platforms
Support internal communications to keep staff informed and aligned throughout projects
Ensure all communications align with organisational brand, tone and values
Plan and deliver a range of engagement activities, including drop-ins, workshops, consultations, surveys and online engagement
Build and maintain positive relationships with residents, including those less likely to engage
Support and help facilitate resident groups, panels and other involvement structures
Gather resident feedback and work with project teams to inform design, decision-making and service improvements
Track engagement activity and maintain accurate records
Work with colleagues to ensure resident insight is considered and acted upon
Support engagement and communications with local authorities, community groups, contractors, elected members and regeneration partners
Prepare briefing materials for stakeholder meetings and engagements
Assist in managing enquiries from media, councillors and external partners
Contribute to communication and engagement plans and deliver actions to agreed deadlines
Monitor and report on communications and engagement performance
Support risk management by identifying emerging issues and suggesting mitigation approaches
Ensure compliance with data protection and equality, diversity and inclusion requirementsProfile

A successful Communications and Engagement Specialist should have:

A strong background in communications, marketing, or a related field.
Proven ability to create and deliver impactful content across multiple channels.
Experience in stakeholder engagement and relationship management.
Excellent written and verbal communication skills.
Strong organisational and project management abilities.
Familiarity with digital tools and platforms for communication and engagement.
An understanding of the not-for-profit sector and its unique challenges.Job Offer

Salary - £36,000
Opportunity to work in the not-for-profit sector and contribute to meaningful initiatives.
A supportive and collaborative work environment based in Manchester.
Potential for professional growth and development within the organisation.If you are passionate about communications and engagement and want to make a difference in the not-for-profit sector, we encourage you to apply for this exciting opportunity in Manchester
Only candidates based in UK and eligible to work in UK are allowed