Communications and Engagement Specialist

Job Description

Venesky-Brown’s client, a public sector organisation in Edinburgh, is currently looking to recruit a Communications and Engagement Specialist for an initial 12 month contract – working part-time, 3.5-4 days per week - on a rate of £18.07/hour PAYE. This role will be hybrid working with one day onsite per week.

Responsibilities:

- Develop and curate engaging content that resonates with our community members, including blog posts, newsletters, social media updates, and forum discussions
- Create multimedia content and outreach campaigns (videos, graphics, podcasts) to enhance community interaction and engagement.
- Organise and deliver knowledge exchange and learning events both online and in-person
- Moderation of community events such as webinars, Q&A sessions, and virtual meetups
- Actively participate in discussions, respond to comments, and foster a welcoming and inclusive environment
- Respond to member requests via email or online platforms in a courteous and timely manner.
- Manage the delivery of a monthly email newsletter.
- Manage and grow the social media presence across X and LinkedIn
- Develop and implement strategies to drive traffic and increase engagement
- Ensure the website(s) are up to date and optimised.
- Monitor engagement metrics and provide regular updates on community health and growth in conjunction with team members
- Use analytics to refine and improve impact.
- In conjunction with the teams, implement the migration of the network to new CRM platform.
- Work with the teams to improve the engagement strategy and provide recommendations for improvements.

Essential Skills:

- Proven experience in online community management, event management or related field
- Excellent written and verbal communication skills in English
- Extensive experience in social media platforms, website CMS systems and CRM systems
- Strong organisational skills
- Creative and strategic thinking.
- Experience with content creation platforms (e.g. Adobe Creative Suite, Canva)

If you would like to hear more about this opportunity please get in touch.