Job Description - Community & Events Lead / Senior Executive
Partful is on a mission to revolutionise the aftersales experience for manufacturers. Our interactive 3D parts catalogues and work instructions are transforming how OEMs deliver support—improving customer experience, reducing support costs, and increasing aftersales revenue. With significant growth, global customers, and strong investor backing, we’re building a high-performing marketing team to match our ambitions.
We’re looking for a highly organised and proactive Community & Events Lead / Senior Executive to take ownership of our in-person event logistics and organic community engagement. This is a hybrid role focused on creating exceptional event experiences while growing and managing our online brand presence.
You’ll be responsible for managing the end-to-end execution of trade shows, expos, conferences, and Partful-owned events, ensuring every detail is handled—from booth logistics to branded merch. You’ll also manage our organic social media channels (LinkedIn) and community-building initiatives, helping bring the Partful brand to life online and in real life.
Key Responsibilities:
Own planning and execution of Partful’s presence at industry events, including expos, trade shows, and conferences
Manage all event logistics: stand design and layout, supplier coordination, shipping, travel, power, internet, and venue communications
Coordinate the production of branded handouts, merch, signage, and digital assets to ensure consistency and quality
Collaborate with the sales team on event strategy, lead capture, speaking opportunities, and post-event follow-up
Organise and deliver Partful-owned events such as customer roundtables, breakfasts, talks, or networking sessions
Manage day-to-day operations of Partful’s and key thought leader’s organic social media channels (e.g. LinkedIn, Instagram), including content planning, posting, and response engagement
Work closely with designers and content creators to produce high-quality, on-brand creative assets for events and social channels
Track, measure, and report on event ROI and social media performance, providing insights and recommendations for improvement
Stay up to date with industry trends, competitor activity, and best practices in event marketing and community engagement
About You:
2-4 years’ experience in a marketing events, or community engagement role - ideally in a B2B or tech environment
Proven experience managing logistics and delivery of trade shows, conferences, or branded events
Highly organised and detail-oriented with strong project management and time management skills
Confident communicator who can work cross-functionally with sales, content, and design teams
Experience managing social media channels and creating engaging organic content
Creative, proactive, and resourceful—someone who gets things done and brings fresh ideas to the table
Passion for creating memorable brand experiences and building strong customer connections
This is a hybrid role and based in Manchester at least two days a week.
At Partful, we believe that great ideas can change the world, and we're dedicated to turning those ideas into reality. When you join us, you'll become part of a team that embodies our core values:
Own it: We are a tight-knit and fast-paced team that values your autonomy and contribution.
Strive: We are action-biased, which means ideas are great, but execution is even better. We're results-driven, and if you are too, we're already a great match.
Stay Sharp: We love solutions and actions, but we always remember to stay curious and critical of our actions. Asking the right questions before jumping to solutionisation helps us stay laser-focused, efficient, and aligned with our mission and vision despite the temptation of a huge world of possibilities out there.
Transparency: We value honesty and transparency from the top down. Everyone's voice is encouraged and heard.
Diversity: We are a diverse bunch, and we love how differences give us peripheral vision and creativity.
Supportive: We are supportive and solution-driven, helping each other become better.
Customer Obsessed: We're obsessed with our customers and their needs.
Impact: We act with impact in mind, whether it's social or environmental.
If you're driven by a passion for innovation and a desire to make a meaningful impact, we invite you to join our dynamic team. Your skills and dedication will be valued, and your contributions will be instrumental in driving our mission forward. Let's bring the world's parts together!
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